HR Manager (Operations)

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• At least 5 years of progressive HR experience, preferably in hardware, lumber, construction supplies, or related industries.
• Demonstrated experience in:
• Implementing HR policies and procedures
• Managing HR operations and labor compliance
• Workforce planning and employee relations management
• Handling recruitment, onboarding, and performance monitoring
• Coordinating with department heads and senior management on HR initiatives
• Maintaining employee discipline, engagement, and workplace standards
• Preparing HR reports, documentation, and compliance records
• Strong HR operations experience; process-driven and policy-oriented.
• High emotional intelligence and strong interpersonal skills.
• Strong people management, communication, and conflict resolution skills.
• Experience working in fast-paced operational environments requiring coordination and compliance management.

 B.  Job Summary:

The role is responsible for managing HR administration, employee relations, workforce planning, labor compliance, and operational HR support to maintain a productive, compliant, and employee-focused work environment.

The HR Manager (Operations) works closely with the SVP for HR, department heads, supervisors, and employees to align HR initiatives with operational requirements and company objectives. The position ensures that HR processes are executed efficiently, employee concerns are addressed promptly, and company standards are consistently upheld.

Through proactive leadership, process improvement, and effective people management, the HR Manager (Operations) contributes to workforce stability, organizational discipline, and the successful achievement of company operational goals.

• HR Operations &Policy Implementation
• Implements and monitors HR policies, procedures, and operational guidelines across all departments to ensure compliance with company standards and labor regulations.
• Oversees day-to-day HR operations including attendance monitoring, personnel documentation, employee records, and HR administrative processes.
• Coordinates with department heads and supervisors to ensure consistent application of HR policies and operational procedures.
• Employee Relations & Workforce Support
• Handles employee concerns, disciplinary matters, workplace issues, and conflict resolution to maintain a professional and productive work environment.
• Supports workforce planning initiatives by coordinating staffing requirements, manpower allocation, and operational workforce needs with department managers.
• Promotes employee engagement, workplace discipline, and organizational culture through consistent communication and people-focused HR practices.
• Recruitment & Employee Development
• Supervises recruitment, onboarding, orientation, and employee integration activities to ensure staffing requirements are met efficiently.
• Coordinates training and employee development initiatives with department heads to improve workforce capability and operational effectiveness.
• Monitors employee performance processes and supports supervisors in implementing performance management standards.
• Compliance & Documentation Management
• Ensures company compliance with labor laws, HR regulations, company policies, and operational requirements.
• Maintains accurate HR records, employee files, reports, and documentation for operational reference and compliance purposes.
• Prepares HR operational reports, workforce updates, and personnel summaries for management review and decision-making.
• Coordination with Management & Stakeholders
• Works closely with the SVP for HR on HR initiatives, operational concerns, workforce planning, and strategic HR improvements.
• Coordinates with department managers, supervisors, and external partners regarding HR operational requirements and employee-related matters.
• Provides guidance and HR operational support to management in implementing organizational standards and people management practices.
• Process Improvement & Organizational Support
• Identifies HR operational issues, workflow gaps, and process improvement opportunities to strengthen HR efficiency and workforce support.
• Supports company operational objectives by ensuring HR practices contribute to organizational productivity, accountability, and compliance.
• Assists in implementing HR initiatives and organizational programs that improve employee performance, retention, and workplace effectiveness.