Key Account Manager

KEY RESPONSIBILITIES

• Maintain accurate and complete records of key accounts (store listings, promotions, personnel, displays, and account plans).
• Ensure timely product enlistment, promotions, and in-store initiatives.
• Communicate and execute company marketing campaigns with assigned accounts.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Resolve account issues and complaints to maintain trust and partnership.
• Understand account business goals and develop strategies to drive growth.
• Expand business through new store openings, additional doors, and e-commerce channels.
• Achieve sales targets including volume, distribution, pricing, merchandising, and promotional objectives.

• Coordinate with internal teams and third-party partners (logistics, warehouse, materials, etc.) to ensure smooth store openings and operations.
• Monitor sales performance, stock levels, pricing, display quality, and competitor activity.
• Analyze data and prepare reports to identify opportunities and improve account performance.
• Conduct regular store visits to ensure execution excellence and brand visibility.

• Proven experience in key account management, sales, or business development, preferably in retail or e-commerce.
• Strong relationship-building, negotiation, and communication skills.
• Analytical with ability to interpret data and identify growth opportunities.
• Good understanding of market trends and consumer behavior.
• Able to collaborate cross-functionally and work in a fast-paced, target-driven environment.
• Experience in campaign planning or digital marketing is an advantage.