Key Account Manager

Key Responsibilities and job-related duties required to support business needs include but are not limited to:

• Build, manage, and expand active dealer accounts and business partnerships
• Maintain strong relationships with dealers, distributors, corporate clients, and resellers
• Conduct regular account visits, dealer meetings, and business reviews
• Ensure proper alignment between dealer needs and company objectives
• Identify growth opportunities within existing accounts
• Develop expansion plans for inactive or underperforming accounts
• Ensure proper after-sales coordination and issue resolution

• Achieve monthly, quarterly, and annual sales targets
• Drive sell-in, sell-through, and sell-out performance across assigned accounts
• Create account-specific sales strategies and promotional initiatives
• Push priority SKUs, attach products, bundles, and strategic product categories
• Monitor dealer inventory movement and replenishment cycles
• Collaborate with marketing for dealer activations, campaigns, and product launches
• Drive B2B opportunities including corporate accounts, bulk orders, and partnership sales
• Ensure proactive follow-up on quotations, opportunities, and pending sales

• Identify and acquire new dealers, resellers, and business opportunities
• Expand presence in target markets, industries, and territories
• Build partnerships with corporate accounts, schools, LGUs, SMEs, and retail channels
• Monitor competitor activities, pricing, and market trends
• Recommend new business opportunities, categories, and market initiatives
• Participate in events, trade shows, caravans, and networking activities

• Maintain accurate and updated sales reports, forecasts, and account pipelines
• Submit weekly and monthly business development reports
• Monitor aging inventory, fast-moving SKUs, and inventory health
• Coordinate inventory requirements and forecasts with supply chain and purchasing teams
• Provide market feedback, dealer insights, and demand trends
• Ensure visibility of account performance metrics and action plans

• Coordinate closely with logistics, finance, warehouse, marketing, and customer support teams
• Ensure proper documentation, order processing, collections coordination, and account monitoring
• Maintain updated client database and account records
• Adhere to company policies, reporting deadlines, and commercial processes
• Escalate operational risks and dealer concerns proactively
• Bachelor's degree in Business, Marketing, or related field.
• Experience in a retail and/or e-commerce industry is an advantage.
• At least 3 years of experience in key account management, sales, or business development.
• Proven ability to manage client relationships and achieve revenue targets.
• Strong negotiation, communication, and presentation skills.
• Proficient in CRM software and Microsoft Office.
• Excellent analytical, organizational, and problem-solving abilities.
• Willing to travel as required.