Operations Admin

Be Part of Our Growth Journey! Smarter, Stronger, and More Fun Than Ever

As part of our continued partnership with one of our key clients, we’re looking for a detail-oriented and highly organized Operations Administrator to support day-to-day service delivery and operational efficiency.

About the Role

As an Operations Administrator, you will play a central role in supporting the smooth running of our operations. You’ll be responsible for coordinating and maintaining accurate job records, ensuring data quality, and acting as a key link between field teams and internal departments.

This is a hands-on role suited for someone who thrives in a fast-paced environment, has strong attention to detail, and takes ownership of delivering accurate and timely administrative support.

• Receive, triage, and log all incoming work requests (reactive, planned, and ad hoc) into the job management system
• Ensure all job entries are accurate, complete, and aligned with client and contract requirements
• Validate and cross-check data against purchase orders, schedules, and service agreements
• Maintain and update job records throughout their lifecycle, including statuses, notes, and supporting documents
• Upload and manage documentation such as photos, certificates, and completion reports
• Liaise with engineers, supervisors, clients, and internal teams to resolve queries and gather required information
• Act as a key coordination point between field operations and office-based teams
• Flag discrepancies or potential compliance issues to the Operations Manager
• Assist in preparing operational reports, job summaries, and KPI tracking
• Provide general administrative support to ensure smooth operational workflows

• At least 1 year of experience in an administrative, operations, or coordination role
• Strong attention to detail with a high level of accuracy in handling data
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word, Teams)
• Excellent organizational and time management skills
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Strong communication skills, both written and verbal
• Ability to work collaboratively with cross-functional teams
• Experience handling confidential or sensitive information
• A proactive, reliable, and process-driven approach
• Experience with job management or scheduling systems (e.g., Uptick, BigChange, Simpro)
• Intermediate Excel skills (filters, lookups, pivot tables)
• Exposure to operations, facilities management, or service-based industries
• Understanding of compliance, contracts, or SLA-driven environments
• Willingness to work Australasian, North American, or UK shift hours
• Willingness to work in or relocate to Angeles City, Pampanga

• Competitive salary and benefits
• A company that’s growing again with stability, vision, and momentum
• Fun, supportive, and collaborative culture
• Great clients you’ll enjoy working with
• Clear focus on work–life balance
• Real career growth opportunities as the company expands
• HMO coverage from Day 1 for you and up to 2 dependents