Administration Assistant | Permanent WFH | Day Shift | Day 1 HMO | Up to PHP70K
Support Financial Operations That Strengthen Long-Term Client Success
Strong financial advisory operations rely on organized administrative professionals who can maintain accuracy, compliance, and client confidence across every stage of the engagement lifecycle. The Administration Assistant supports essential business and client processes that help individuals and businesses achieve financial clarity and long-term success.Build a lasting global career with Emapta while gaining exposure to international accounting, advisory, and client management standards in a premium work-from-home environment.
Snapshot
Employment Type: Full-timeShift: Day shift, weekends off
Work Setup: Permanent work from home
Salary: PHP 40,000 to PHP 70,000
Benefits- Day 1 HMO coverage with free dependent
- Competitive salary package
- Permanent WFH arrangement
- Prime office location in Quezon City with easy access to MRT stations, restaurants, and banks
- Fixed weekends off
- Fully customized Emapta laptop with peripherals
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- At least 1 year of relevant administrative experience
- Adaptable and open to alternative options or suggestions
- Demonstrated willingness to learn and improve processes
- Able to manage assigned tasks under the direction of management
- Knowledge of different entity types
- Knowledge of ATO lodgement requirements
- Knowledge of PAYG instalment requirements
- Knowledge of ASIC requirements
- Knowledge of the ATO portal system
- Proficient in Microsoft Office Suite
- Experience using Ignition, Xero, XPM, Now Infinity, CAS 360, and ATO Mate is preferred
- Strong organizational, communication, and time management skills
Responsibilities
Processes and Administration- Completion of all standard administrative tasks as instructed
- Attending to client onboarding and offboarding in accordance with company procedures
- Upkeep of client records in filing systems and the ATO portal
- Preparation of ethical letters as required
- Working on client information prepared by accountants
- Preparation of client engagements via Ignition in accordance with instructions
- Timely setup of jobs in CRM systems, including accurate staff allocation, task deadlines, and time budgets
- Attendance and participation in designated training sessions and meetings
- Assembly of final client collation packs in accordance with company procedures
- Preparation of invoices using accountant instruction
- Sending ATO correspondence to clients, including Notices of Assessment, PAYG instalments, debt collection letters, overdue lodgement letters, and other communications
- ASIC annual renewals through CAS360
- Preparation of ASIC forms, including registered agent updates and changes to client details, shareholders, or directors
- TFN, ABN, GST, PAYG, and other client registrations
- Lodgement of income tax returns as required
- Daily timesheet completion
- Effective time management to complete tasks within prescribed timeframes
- Management of deadlines with regular communication to managers or directors
- Seeking opportunities to improve job processes
- Seeking clarification on tasks when necessary
- Informing and following up with staff or management regarding work progress as required
Other Non-Technical Responsibilities
Respectful- Treat clients and team members with professionalism and respect
- Respect individual views, opinions, and differences
- Use company resources responsibly
- Communicate respectfully and professionally at all times
- Work collaboratively across teams to achieve the best client outcomes
- Share knowledge across service lines and departments
- Partner effectively with clients to help achieve their goals
- Act with integrity, honesty, and accountability
- Meet deadlines consistently and deliver reliable work
- Build trust with clients and colleagues through professionalism and consistency
- Show initiative in identifying ideas and process improvements
- Seek opportunities to learn and expand knowledge
- Think proactively when solving internal and client-related challenges
- Look for ways to add value to clients and the broader team
- Demonstrate empathy toward clients and team members
- Understand and support individual needs appropriately
- Maintain self-awareness in workplace interactions and communication
- Contribute positively to team culture and engagement activities
- Participate in social activities and employee events
- Help create an enjoyable and supportive work environment while maintaining high standards
- Adhere to company policies and procedures
- Strive to provide exceptional client service through proactive support and accountability
- Participate in company social events and activities
- Demonstrate reliability and accountability in all assigned responsibilities
About the Client
Our client is an Australian financial services firm with more than 30 years of experience supporting families, businesses, and individuals through tailored advisory solutions. The firm delivers integrated expertise across taxation, business advisory, financial planning, superannuation, HR, cloud solutions, and lending services.Built on long-term relationships and personalized support, they are committed to helping clients achieve financial clarity, informed decision-making, and sustainable growth through trusted advice and collaborative partnerships.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive.Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
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