AU Loan Administrator | Work From Home | Day Shift | Weekends Off | Day 1 HMO

Powering seamless broker support across mortgage networks

This role drives business impact through policy execution and broker enablement, offering a long-term global career with Emapta for top 1% talent seeking growth.

Snapshot

Shift: Day Shift, Weekends Off

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• Minimum 1 to 2 years of experience in residential lending
• At least 1 year of administrative support experience in AU mortgage industry including credit management
• Hands-on experience with loan lodgement processes
• Proficient in ApplyOnline and CoreLogic valuation tools
• Strong understanding of lending terminology, policies, and regulations
• Excellent problem-solving and troubleshooting skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Strong task prioritization and ability to manage shifting deadlines
• Self-managed with ability to handle multiple priorities
• Critical thinker with a proactive approach
• Professional, personable, and relationship-focused
• Team player with a results-driven mindset
• Proficient in Microsoft Excel
• Certificate IV in Financial Services or equivalent highly preferred

• Interpret, clarify, and implement product changes and lender policy updates
• Provide support to the broker network via email, telephone, and forums
• Offer SME advice to brokers to structure deals and navigate lending policies
• Troubleshoot product and policy issues as they arise
• Communicate lender updates and changes to the franchise network

About the Client

With streamlined processes and a strong focus on accessibility, our client has built a diverse and expanding customer base, consistently delivering reliable capital solutions that enhance financial agility, strengthen operations, and drive sustained business growth across dynamic, modern workforces.

Join the Top 1% Talent. A better career. A better life.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!