Customer service assistant

placeCebu calendar_month 

Job Description

Posted on 2 June 2026
Work Where People Matter
At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great
Place to Work® where your growth and well-being come first. With thriving hubs
in Cebu and Manila, we’re helping people like you build meaningful careers

while making a real difference for customers around the world.

Why You’ll Love It Here
  • Growth you can see – promotions and career paths await
  • Learning that sticks– trainings to sharpen your skills
  • A workplace that cares – inclusive, supportive, and people-first
  • Health coverage you can count on
  • Rewards when you refer friends to join the team
Your Day-to-Day

You’ll

be the friendly, reliable voice customers can trust. Expect to:
  • Answer questions and solve problems by phone, chat, or email
  • Give clear, accurate information customers can rely on
  • Help customers feel heard and supported
  • Follow processes so we keep delivering world-class service
  • Team up withcolleagues to hit targets and celebrate wins together

About Tech Mahindra Philippines

We’re a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we’re home to thousands of talented professionals who value growth, diversity, and teamwork.

Qualifications/Requirements

What We’re Looking For
High school grad, SHS grad, or college level/grad
At least 6 months BPO experience in voice account
Confident communicator in English – both written and spoken

Able to work, communicate and collaborate with others effectively and efficiently.

Organized and able to handle a fast-paced workload

Willing to work on-site.

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

Work Setup: Onsite

  • Location: eBloc 3, IT Park, Lahug Cebu City

Apply now

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