Business Development Assistant

Job Description

The Business Development Assistant supports the business development team by managing client communications, coordinating orders, and ensuring smooth day-to-day operations. This role requires strong organizational skills, attention to detail, and the ability to maintain positive client relationships.

Key Responsibilities:

• Handle daily communication and coordination with clients
• Collect, process, and manage customer orders accurately
• Interpret, verify, and clearly communicate company policies to clients
• Gather customer feedback, inquiries, and concerns, and ensure timely follow-up and resolution
• Build and maintain strong client relationships to support long-term cooperation
• Assist in improving customer satisfaction and service processes
• Perform other duties and tasks as assigned by management

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred but not always required)
• Proven experience in customer service, sales support, or business development is an advantage
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic CRM tools
• Customer-focused mindset with a professional and positive attitude
• Ability to handle multiple priorities in a fast-paced environment