Human Resources Head (Philippines) | Taguig

Are you ready to make an impact?

Join Infosys BPM Philippines as a Human Resources Head (Philippines) based in BGC, Taguig facility.

Jumpstart your career today!

Key Responsibilities:

• Strategic Planning - Develops and implements HR strategies aligned with the company's business objectives.
• Employee Engagement - Develops and implements programs to boost employee morale, motivation, and retention.
• Performance Management - Designs and implements performance management systems to ensure employee performance meets client and business expectations.
• Training and Development - Creates and implements training programs to enhance agent and leadership skills.
• Employee Relations - Provides guidance on employee relations, conflict resolution, and disciplinary actions.
• Benefits and Compensation - Designs and implements competitive benefits and compensation programs.
• Compliance - Ensures compliance with local labor laws, regulations, and client requirements.
• Budgeting - Manages the HR budget and ensures effective use of resources.
• Reporting and Analytics - Provides HR metrics and analytics to inform business decisions.

Key Requirements:

• Bachelor’s degree in human resources, business administration, or a related field. HR certifications preferred but not required
• Minimum 15 years of experience in HR, with more than 10 years in a leadership role in a Business Process Outsourcing (BPO) space
• Proven track record of managing high-scale and fast-paced and dynamic environment
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze data, think strategically, and make informed decisions.
• Flexibility - Amenable to work onsite, shifting schedules (Taguig)
• Preferably someone who can start immediately but not required

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work - Certified

Office Location: 23/F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines

This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines”