Non-Voice Customer Service Specialist (eCommerce Social Media )
Pasig Full-time
What is your mission?
- nshots and recordings
- As a Customer service Specialist, you will help us deliver
- Become and remain knowledgeable and passionate about
- Investigate and resolve issues that are reported by
- Review the reported issues within agreed turnaround times and
volumes during promotion seasons.
Who are we looking for?- Completed 2 years in college.
- At least 2 years of technical experience supporting digital
- Experience in e-commerce or marketplace platforms is a plus.
- Have strong customer service skills, verbal and written
- Must meet language requirements (C1).
- Successful track record working in a high-volume environment.
TDCX PH IncManila, 11 km from Pasig
Job Description
Description
We are seeking a Customer Service Specialist to join our team in Southeast Asia. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer...
Pasig
Qualification required/desired:
• Identify, assess, and resolve customers' needs to achieve positive
customer experience and first contact resolution through managing
chat and email.
• Provide exemplary customer service to both internal and external...
enablesGROUPPasig
Responsibilities:
• Identify, assess, and resolve customers' needs to achieve positive customer experience and first call
resolution through managing incoming calls and emails.
• Provide exemplary customer service to both internal and external...