HR Admin | HR Generalist | Hybrid Set-Up | Start ASAP!

Position Summary

The Junior Customer Service Representative provides administrative support across various processes within the employee life cycle.

Work Set-up: Night shift and Mid shift Schedule | Contract-Based | Hybrid

• Previous administrative experience, particularly in general HR administration, is required.
• Bachelor’s degree in Human Resource Management is preferred but not required.
• Proven experience in data entry.
• Experience handling confidential information with discretion.
• Above-average typing speed and accuracy.
• Strong data entry skills.
• Above-average written and verbal communication skills in English.
• Proficiency in Microsoft Word, PDF tools, Outlook, and other data management programs.
• Experience using any Human Resource Information System (HRIS).
• Willingness to work on graveyard shifts.

Duties and Responsibilities

The Junior Customer Service Representative supports end-to-end employee life cycle processes, including:

• Performing data entry related to Human Resources (HR) information from multiple sources.
• Updating and maintaining candidate and employee records in recruitment and/or HRIS systems.
• Compiling, sorting, and organizing documents required for various HR processes.
• Reviewing data for discrepancies or errors and correcting any inconsistencies.
• Creating graduate recruitment events within the recruitment system.
• Administering learning events in the Learning Management System (LMS).
• Validating training attendance and managing related logistics.
• Consolidating performance management documents.
• Performing ad hoc tasks as assigned.

Kindly ensure that your lines remain active, as our Talent Acquisition Team will contact you for the phone screening process.