Airbnb Host / Guest Experience Coordinator

apartmentPrestigio Hotel placeCebu calendar_month6/3/26

AIRBNB HOST / GUEST EXPERIENCE COORDINATOR (BEACH PROPERTY)

Location – San Remigio, Cebu

Full-Time | Onsite 4 Days a Week + Remote Coordination

About the Property:

Beachfront property with a mix of private villas and hotel-style rooms, located approximately 2.5 hours from the cebu city. We are looking for a warm, organized, reliable, and fluent in mobile app communications host to help us deliver a comfortable guest experience.

Role Overview:

As the Guest Experience Coordinator, you’ll serve as the primary point of contact for guests, ensuring smooth check-ins, on-time communication, and memorable stays. You’ll be onsite 4 days a week to welcome guests and monitor the property, while the rest of your tasks (like guest messaging) can be done remotely.

Note: Upkeep, security, cleaning, and engineering are handled by a separate team.

Responsibilities:

Welcome guests onsite and assist with check-in/check-out (in person or online)
Respond promptly to guest inquiries and messages via Airbnb and chat apps
Coordinate booking schedules and update availability calendars
Do quick visual checks of villas/rooms to ensure guest readiness
Coordinate with cleaning and maintenance teams when needed
Provide local tips and hospitality support before, during, and after guest stays

Ideal Candidate:

Lives nearby or can travel to the property 4x/week
Transport or lodging support provided
Friendly, trustworthy, and service-oriented
Strong written and verbal communication skills
Tech-savvy with experience using mobile apps and Airbnb (or willing to learn)
Previous experience in guest services, front desk, or hospitality a plus
Professional appearance and demeanor

Job Details:

Hybrid setup: 4 days onsite, rest remote
Competitive monthly pay
Start date ASAP

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