DATA ANALYST
Taguig
Job Description
Posted on 3 July 2025
Position Title: CRM Analyst
The primary role of the CRM Analyst is to optimize customer onboarding, engagement, retention, and loyalty, contributing to long-term growth and profitability of the organization. The role requires a deep technical, sales and risk understanding to design and implement strategies that will enable business growth by leveraging on customer data insights.
What You'll Do:
- Interpret data, analyze results, and provide ongoing reports
- Data analytics including development and maintenance of databases
- Create dashboards and adhoc analyses for business needs
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Identify, analyze, and interpret trends or patterns in complex data sets
- Customer Journey Mapping
- Locate and define new process improvement opportunities
Qualifications/Requirements
What You Need To Have:
- Open to fresh graduates or those with 1-2 years of experience
- Coding knowledge regardless of language
- Experience in business intelligence tools (ex. Power BI, Tableau)
- Proficiency in Microsoft Office Suite
- Strong knowledge of and experience with databases (SQL etc.)
What Can Set You Apart:
- Experience in financial lending business
Work location
TAGUIG CITY, NCR, FOURTH DISTRICT
Remarks
No additional remarks
Apply now
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