Retail Account Representative | No Experience Required | Cebu City
Caldwell Communications Consolacion
RETAIL ACCOUNT REPRESENTATIVE
Cebu City – Cebu | Onsite
Cebu City – Cebu | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Retail Account Representatives in Cebu. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment.Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.
Job Description
We are hiring Retail Account Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.
Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Provide product and pricing information
- Assist with orders, returns, and exchanges
- Maintain accurate records of transactions
- Escalate complex issues to supervisors
- Meet quality, productivity, and customer satisfaction standards
Schedule & Training:
- Shifts may include nights, weekends, and holidays
- Paid training on retail systems and processes
Requirements:
- At least High School or Senior High School graduate
- Strong English communication skills
- Customer-focused and detail-oriented
- Basic computer and multitasking skills
- Willing to work onsite in Cebu
- Competitive pay and incentives
- Opportunities for career growth and skill development
- Supportive, team-oriented work environment
Apply Now
Grow your retail account career at Caldwell and help clients with smooth shopping experiences.
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of concerns.
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