General Manager (for a sister financing company)

 I.  POSITION SUMMARY

The General Manager (GM) is responsible for the overall leadership, strategic direction, operational management, financial performance, regulatory compliance, and business growth of the Financing Company. The position ensures the achievement of profitability targets while maintaining prudent credit risk management, sound financial controls, and full compliance with all applicable laws and regulations governing financing and lending institutions.

The General Manager shall oversee all core functions including Finance, Accounting, Credit and Collection, Operations, Compliance, Human Resources, Business Development, and Customer Service.

As the principal operating executive of the company, the General Manager is expected to drive sustainable growth, maintain portfolio quality, strengthen internal controls, and ensure the long-term viability of the organization.

1. Develop and implement the Company's strategic plans, business objectives, and growth initiatives.
2. Lead the organization in achieving revenue, profitability, and portfolio growth targets.
3. Identify new business opportunities, market segments, and financing products.
4. Prepare and present business performance reports to the Board of Directors and shareholders.
5. Establish and monitor Key Performance Indicators (KPIs) across all departments.

1. Direct and oversee all accounting, treasury, budgeting, and financial reporting functions.
2. Ensure the accuracy, completeness, and timeliness of financial statements and management reports.
3. Develop annual operating budgets and financial forecasts.
4. Monitor cash flow, liquidity, profitability, and capital adequacy.
5. Implement financial controls to safeguard company assets and prevent fraud.
6. Ensure compliance with Philippine Financial Reporting Standards (PFRS), taxation requirements, and accounting regulations.
7. Coordinate with external auditors, regulators, banks, and financial institutions.

1. Oversee credit evaluation, loan approval processes, and portfolio management.
2. Establish prudent lending policies and risk management frameworks.
3. Monitor delinquency rates, non-performing loans, and collection effectiveness.
4. Review and approve credit recommendations within authorized limits.
5. Develop strategies to minimize credit losses and improve collection performance.
6. Ensure compliance with credit policies and risk management standards.

1. Ensure compliance with all regulations issued by relevant government agencies.
2. Maintain compliance with financing company laws, anti-money laundering regulations, data privacy requirements, and consumer protection standards.
3. Establish internal controls, policies, and procedures to ensure sound corporate governance.
4. Coordinate regulatory examinations, audits, and compliance reviews.
5. Ensure timely submission of statutory and regulatory reports.

1. Oversee day-to-day operations of the financing business.
2. Improve operational efficiency, productivity, and service delivery.
3. Develop and implement policies and procedures that support business objectives.
4. Ensure excellent customer service and client relationship management.
5. Monitor branch and field operations, if applicable.

1. Lead and develop department heads and key personnel.
2. Participate in workforce planning, succession planning, and talent development.
3. Foster a culture of accountability, professionalism, integrity, and performance.
4. Ensure adherence to company policies and ethical standards.

III. QUALIFICATIONS

• Certified Public Accountant (CPA) – Required
• Bachelor's Degree in Accountancy – Required
• Master's Degree in Business Administration (MBA), Finance, or related field is an advantage

• Minimum of ten (10) years progressive experience in finance, accounting, banking, lending, financing, or related industries
• At least five (5) years in a senior management or executive leadership role
• Extensive experience in credit and collection management, financial analysis, risk management, and business operations
• Experience in a financing company, lending institution, rural bank, cooperative bank, or similar financial institution is highly preferred

• Strong knowledge of financing company operations and lending practices
• Advanced financial management and accounting expertise
• Thorough understanding of credit risk and collection management
• Strong knowledge of taxation, auditing, and financial regulations
• Excellent strategic planning and business development skills
• Strong leadership, negotiation, and decision-making abilities
• Excellent communication and stakeholder management skills
• High level of integrity, professionalism, and business ethics

• Achievement of profitability targets
• Portfolio growth and quality
• Collection efficiency rate
• Delinquency and non-performing loan ratio
• Regulatory compliance rating
• Accuracy and timeliness of financial reporting
• Budget achievement and cost management
• Customer satisfaction metrics
• Employee productivity and retention

 V.  AUTHORITY

The General Manager is authorized to make operational, financial, personnel, and business decisions within limits approved by the Board of Directors and Company Policies, including approval of loans, expenditures, contracts, and personnel actions within delegated authority levels.

• Office-based with periodic field visits and branch inspections
• May require travel for business development, regulatory meetings, and operational reviews
• Expected to be available beyond normal working hours when business exigencies require