Executive Assistant to Mortgage Broker AU
Executive Assistant to Mortgage Broker
Role: Full Time role based in Philipines Hours: Australian hours 9-6, Mon-Fri time. Weekends off. Company: Australian Mortgage Broking Firm________________________________________
About You
You love talking to Au clients on the phone. To apply you will also need to attach a voice recording from https://vocaroo.com and email recording to sup••••@greencoastfinance.com.au . In the recording you will describe 2 situations in your previous job where you took action yourself that resulted in making your work a better place than it was before and your experience with Au customers (if yes, how long) and how long you have been an Executive Assistant before.You're the kind of person who loves helping people and takes pride in creating a positive experience for others. You enjoy being organised, communicating clearly, and supporting clients so they feel cared for and confident. You might have been an Executive Assistant in an different industry, talking to Au clients in customer service, sales, but ideally an Executive Assistant to Australian Founder or CEO.
You're proactive, reliable, and you like knowing that what you do each day truly makes a difference.
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About Us
We're a friendly and professional Australian mortgage broking company that helps clients achieve their property and investment goals. Our clients often return to us again and again because we take the time to listen, guide, and genuinely care about their success.
We're now looking for an Executive Assistant to join our remote team in the Philippines. You'll be a key part of our client experience — supporting new and existing clients with warmth, professionalism, and attention to detail.________________________________________
What You'll Be Doing:- Working as an executive assistant to the founder
- Assisting the manager with inbox and calendar management, including scheduling client meetings.
- Pro-actively calling out things that can be improved upon and and implementing new ideas into systems and process.
- Constantly looking for ways to support and create more time for the founder
- Being the eyes and ears for the executive you are supporting - you come to the table with these skills and can apply them to any industry.
- Working across the technology stack and being open to implementation of new tech and AI to create workflow efficiencies
- Communicating clearly and professionally via email, phone, and Microsoft Teams in a Microsoft ecosystem.
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Who You Are:- You have excellent English communication skills — both written and spoken to ensure clear and professional communication with Australian clients.
- Executive Assistance tasks, organisational skills, Ownership of CEO email and calendar.
- Minimum 2 years of experience working as an Executive Assistant is required.
- You're already an experienced Executive Assistant for Australian clients
- You're friendly, patient, and confident when speaking with clients.
- You're organised, detail-oriented, and like keeping things on track.
- You take initiative and enjoy finding better ways to do things.
- You're comfortable working from home and managing your own time.
- Advanced level proficiency in Microsoft Office applications including Teams, Outlook, Excel, and Word is required.
Proficiency in Excel must include the ability to use basic formulas.
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Why You'll Love Working With Us:- 100% Work From Home — no commute, just a supportive, connected and caring remote team.
- A positive, respectful environment where your ideas and contributions matter.
- The satisfaction of knowing you're helping people achieve their dreams.
- Long-term, stable role with room to grow into loan processor, credit analyst, para-broker or Operations in future or just be the best EA!
IMPORTANT: Applications without this step may not be considered. To apply you will also need to attach a voice recording from https://vocaroo.com and email recording to sup••••@greencoastfinance.com.au In the recording you will describe 2 situations in your previous job where you took action yourself that resulted in making your work a better place than it was before and your experience with Au customers (if yes, how long) and how long you have been an Executive Assistant before.