Technical Support Representative – Earn up to ₱23K Plus Unlimited Commissions!
IONOS (Philippines), Inc. Cebu
We power the people who power the Internet.
Like tech, entrepreneurship, and working on a multinational team? You’ll feel at home at IONOS.
Who we are
With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools.IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.
Who we’re looking for
Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.
TECHNICAL SUPPORT REPRESENTATIVE
Qualifications:
- At least 2nd year College Level or Graduate of any 2-year course
- At least 6 months sales/customer service experience is an advantage
- Knowledge in Website Development, Webhosting and Wordpress is an advantage
- Content Management System is an advantage
- Basic email knowledge and troubleshooting is an advantage
- Excellent English Communication Skills
- Ability to remain calm and professional in all circumstances
- Highly Motivated and Target Driven
- Willing to work on shifting schedules
- Solutions-oriented
- Competitive salary + bonuses + unlimited commission
- Generous paid time off
- Healthcare and Life Insurance coverage on day 1
- Above industry standard company and statutory benefits
- Monthly and Quarterly Engagement Activities
- Work-Life Balance
- Training and Development
Fusion CXCebu City
to support team guidelines.
• Perform other functions as assigned by management
Familiar with Windows, Mac and Linux Ecosystems.
Familiar with Web Browser extensions...
Cebu City
and/or email
Qualifications/Requirements
Required Qualifications: Minimum of 6 month experience in customer service or technical support in a BPO setup
Willing to work in the night shift with flexible schedule
Willing to work on an ONSITE set-up
Excellent...
TDCXCebu City
and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards
Who are we looking for?
• Highschool Graduate
• With at least 1 year technical support experience
• Multi-channel/omnichannel support experience highly...