Technical Support Representative (Accounting Software Account)

apartmentTDCX placeCebu calendar_month 
What’s on offer for you?
  • Earn as much as ₱33,000 monthly*
  • Receive up to ₱3,000 in eGCs for hitting application milestones*
  • Enjoy 10% monthly performance incentives upon regularization*
  • HMO & Life Insurance coverage
  • Grow your skills with ongoing career development programs
All candidates must have at least one (1) valid government-issued ID and a soft copy saved on their phone for verification purposes.
  • Milestone promo is for select classes only. Terms and conditions apply.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
Who are we looking for?
  • Highschool Graduate
  • With at least 1 year technical support experience
  • Multi-channel/omnichannel support experience highly preferred
  • At least 24–36 months Customer Service Voice experience (B2B preferred)
  • Strong preference for work experience in supporting SaaS (software as a service), specifically accounting software
  • Preferably with Zendesk or JIRA experience
  • Strong problem-solving and analytical abilities, with keen attention to detail.
  • Amenable to work morning/mid/night shifts
  • Open to candidates in Manila, Cebu, and Iloilo
  • Work Onsite

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

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