Quezon City - Key Account Manager, Rewards & Recognition Platform
NOTE: Interviews will be done ONSITE. Please read carefully the job description and location of the company
As KAM of our rewards & recognition platform, you will strategically manage and grow relationships with our most valuable clients, acting as a trusted advisor to understand their business objectives and demonstrate how our R&R platform can drive employee engagement, retention and performance - ultimately achieving revenue targets through successful account management and expansion.
Market Place Information- To gather competitor and customer data through field sales activities or phone call in order to create awareness of local market trends and competitors activities.
- Interacts with customers, face-to-face, to establish market information specific to them.
- Observe local market trends and relates impacts upon their customers.
- Collects competitor intelligence
- Shares information within the sales team to improve the ability of yourself and others to identify the most applicable Pluxee Philippines Incorporated service against competitor product offers.
- Passes on the information gathered to the Country Sales Director for further analysis.
Sales Responsibilities:
To champion the sales and growth of our innovative rewards and recognition platform within our most important client accounts. As a strategic partner, you will be responsible for cultivating strong, long-term relationships, understanding clients unique business and people objectives, and demonstrating how our platform can be a powerful catalyst for achieving their goals.
- Serves as the primary point of contact and strategic advisor for Rewards & Recognition.
- Performs visits to appropriate contacts within existing and prospect customers according to the standard activity KPIs and centrally agreed sales processes.
- Consistently presents the full range of products, services and value added solution to every customer
- Present compelling and tailored solutions that align with client needs and demonstrate the ROI of our platform
- Collaborate effectively with internal teams to ensure seamless client experience
Sales Administration:
To perform all sales administration activities in order to maintain accurate information essential to sustain business volume and customer service.- Acts upon information provided by the Marketing or Finance department relating to e.g. Up / Down Traders, Customers not trading to profile, etc… in consultation with the Sales Director
- Accurately complete sales reports within agreed time frames.
- Accurately updates the Sales systems on a timely basis in order to ensure complete and current client information is held.
- Reviews sales performance and prepare presentations as necessary for sales meetings and weekly debriefs.
- Provides input as required into the quarterly sales reviews.
Customer Experience:
At any time and anywhere perform the activities and display the behaviours that are designed to deliver a distinctive Customer Experience. These activities and behaviours are highlighted in accordance to the values and beliefs of Pluxee Philippines Incorporated and in any additional Customer Experience behavioural guideline applicable to the role.
Qualifications:
- At least 3-5 years of experience in key account management, preferably selling SaaS
- solutions of HR technology
- Proven track record of successfully managing and growing revenue within enterprise accounts
- Strong understanding of HR practices, employee engagement strategies, and the value of recognition programs
- Excellent presentation, communication and interpersonal skills
- Exceptional negotiation and closing abilities
- Strategic thinking and problem solving skills
- Self-motivated, results-oriented and able to work independently
- Experience in selling rewards and recognition platforms or related HR technology.
- Existing network of HR professionals
Reporting Line
The role will report directly to the Country Sales Director
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