HR Generalist

JOB DESCRIPTION

The HR Generalist is responsible for providing end-to-end human resources support in a clinic setting, ensuring compliance with labor laws, healthcare regulations, and internal policies. The role covers recruitment, employee relations, payroll coordination, performance management, training, and disciplinary processes while supporting a professional, ethical, and patient-centered work environment.

1. Recruitment & Onboarding

• Handle end-to-end recruitment for clinical and non-clinical staff (doctors, nurses, med techs, admin staff, etc.)
• Coordinate interviews, background checks, and credential verification
• Prepare employment contracts and onboarding documents
• Conduct new employee orientation, including clinic policies and code of conduct

1. Employee Relations & Discipline

• Serve as point of contact for employee concerns and HR-related inquiries
• Issue Notices to Explain (NTE), facilitate administrative investigations, and ensure due process
• Assist in handling disciplinary actions, grievances, and conflict resolution
• Promote a positive and professional workplace culture aligned with healthcare ethics

1. Labor Law & Compliance

• Ensure compliance with the Philippine Labor Code, DOLE regulations, and clinic policies
• Maintain accurate employee records and 201 files
• Prepare documentation for DOLE inspections and labor-related audits
• Ensure compliance with mandatory government benefits (SSS, PhilHealth, Pag-IBIG)

1. Payroll & Timekeeping Coordination

• Monitor attendance, schedules, leaves, and overtime of clinic staff
• Coordinate payroll preparation with accounting or external payroll providers
• Ensure accurate computation of salaries, deductions, and benefits
• Handle employee concerns related to payroll and benefits

1. Performance Management

• Assist in implementing performance evaluation systems
• Monitor probationary employment and regularization timelines
• Support supervisors in coaching and performance improvement plans (PIPs)

1. Training & Development

• Identify training needs for clinical and administrative staff
• Coordinate mandatory trainings (e.g., workplace safety, infection control, code of conduct)
• Maintain training records and compliance documentation

1. Policy Development & HR Administration

• Assist in drafting, implementing, and updating HR policies and employee handbook
• Ensure consistent implementation of clinic rules and procedures
• Prepare HR reports, metrics, and documentation as required by management

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• At least 1–3 years of HR experience preferred
• Knowledgeable in HR functions and labor laws
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to handle confidential information