DE027790-Procure to Pay Operations Team Lead (PTP)

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

WORK SETUP: Return to Office

As Tax Operations Team Leader, reporting to the Tax Operations Manager, you will have the responsibility for Tax operations for our client, the global internet market leader in a high profile, high value business to business environment. The environment is internationally dynamic.

• File, retain, and archive hard / soft copy financial, taxation and other relevant documentation in accordance with written client’s policies, procedures and rules.
• Return hard / soft copy financial, taxation and other relevant documentation per client’s written policy, rules and guidelines.
• Monitor and manage daily workflow, ensuring incoming work volume is managed and completed within agreed SLAs, as per the guidelines defined by the client.
• Respond to queries and escalations within agreed timelines, according to policies and procedures defined by the client.
• Complete the activities set out in the client procedures to prepare files related to US Tax - 1099 (K, MISC), 1042-S, including, but not limited to, matching received data against available data on the system, engaging third party to issue forms, responding to customer escalations in accordance with client's policies and procedures.
• Perform tax general ledger reconciliations monthly
• Perform withholding tax activities (including reversals) for various products within the agreed timeline, according to policies and procedures defined by the client.
• Act as a second in command, quality advocate and process expert supporting team lead and SME
• Provide process training to new hires / existing team members
• Assist in new process set up liaising with system and process point of contacts
• Review existing processes and identify areas for improvement
• Be an escalation point with focus on problem solving and re-escalate issues if needed
• Establish and maintain positive relationships and open communication with all departments in the Client/Sales process
• Reporting – Adhoc required both internally and externally
• Aid in the review of the training material and provide feedback on any improvements, recommendations in any of the policies/procedures
• Attend team huddles and team meetings
• Arrange & chair team meetings when required
• Assist with audit and compliance activities whenever required

• Maintain good relationship with client
• Regular interaction with client on business-related matters
• Manage expectations and provide analysis on monthly results
• Headcount Management.

Project/Team Location: Taguig, Uptown Bonifacio Tower 2