Business Lead - SME Loans

• Set, track, and review regional sales plans and pipeline targets to drive consistent loan acquisition performance.
• Coach on lead generation, client pitching, application completeness, and post‑sales handling to improve conversion rates and client satisfaction.
• Review and validate pipeline and application quality, endorsing cases to centralized teams when necessary.
• Act as the escalation point for post‑sales issues, client concerns, and inter‑department coordination, ensuring timely resolution.
• Drive team performance through regular reviews, incentives, and alignment to company goals, ensuring metrics are monitored and achieved.
• Promote team collaboration and best‑practice sharing across the sales organization (note: the role has no direct selling quota).
• Perform ad hoc tasks as assigned by the Head.

• Minimum of 5 years' experience in lending sales, ideally with proven success leading or coordinating sales teams in the financial services sector.
• Bachelor's degree in Business, Finance, or a related field; additional training in sales management or leadership is a strong advantage.
• Strong coaching and mentoring capability, with the ability to uplift field teams, shape sales behavior, and drive consistent performance improvement.
• Excellent analytical and problem‑solving skills, especially in assessing loan pipelines, evaluating application quality, and optimizing team conversions.
• Skilled in stakeholder management and cross‑functional coordination, able to navigate operations, credit, and central teams to resolve concerns efficiently.
• Leadership experience in scaling sales teams in the Philippine market, including exposure to regional coverage, field environments, and fast‑paced lending operations.
• Strong communication and interpersonal skills, with the ability to motivate diverse teams and foster a high‑trust, high‑collaboration environment.
• Willingness to travel and manage teams across multiple areas, providing hands‑on support and field visibility when needed.

A financial services institution that specializes in providing accessible and reliable lending solutions to low‑income individuals, micro‑entrepreneurs, and small businesses - they are also part of a larger regional group focused on micro‑enterprise lending across Southeast Asia.

1. Strong Learning & Development Culture
2. Exposure to Community‑Centric, Purpose‑Driven Work
3. Collaborative, Values‑Driven Work Environment