[ref. b21978018] Sales Admin Support - Day shift - Manila
Techno Global Team Manila Full-time
TECHNOGLOBAL TEAM is on the lookout for a Sales Admin with 2+ years of experience!
If you're great at keeping sales, billing, and customer support running smoothly, we’d love to have you on the team.
MORE THAN JUST A JOB
As a Great Place to Work® certified company with top ratings on JobStreet, we make sure our people enjoy more than just a job—we deliver great careers, meaningful rewards, and a genuinely fun experience every step of the way.- Comprehensive day 1 HMO including 10K medical reimbursement
- Additional HMO coverage for your dependent + dental coverage
- Free lunch meals, plus Monday breakfasts and Friday treats
- 24 Paid Time-Offs (with Annual leave conversion)
- Continuous career development & certifications
- Comprehensive life insurance coverage
- Travel & training opportunities overseas
- Annual appraisal based on merits
- Regular engaging company events
- Regular awards and recognitions
- Free annual Flu vaccinations
- Employee referral programs
Sales Support
- Manage and maintain the sales queue in ConnectWise, including allocating sales tickets to appropriate staff.
- Prepare customer quotes by cross-checking client requirements and maintaining quote templates in ConnectWise Sell.
- Ensure all quotes are linked to Opportunities in ConnectWise and processed accurately for billing.
- Follow up with customers regarding outstanding or expired quotes and assist with inquiries within Sales SLAs.
- Handle client purchases and renewals for software licenses, hardware warranties, and company products.
- Coordinate the handoff of approved sales quotes to the appropriate department for implementation.
- Compile and maintain spreadsheets to support quoting processes, including hardware like laptops.
- Review customer invoice issues and draft responses for CFO or Sales Manager approval.
- Process supplier purchase orders and confirm service/product details through ConnectWise.
- Audit and update asset configurations and expiry dates in ConnectWise to support renewals.
- Maintain and update shared customer spreadsheets (e.g., Asset Register and Licenses) monthly to support accurate invoice reviews.
- At least 2 years of experience in a Sales Admin, Billing Support, or relevant position
- Experience with ConnectWise required
- Preferably with IT Industry experience
- Confident customer support skills via phone and email
- Intermediate Microsoft Office skills (Outlook, Word, Excel)
- Willing to work in EASTWOOD - DAY
Accelerate your career and work at a culture where diversity and fresh perspectives are embraced. Apply at TGT now.
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