Sales Support Specialist | Onsite | Day Shift | Up to PHP28K
EMAPTA Mandaluyong Full-time
Sell Smarter, Live Better: A Career That Respects Your Time
Make an impact in the world of internet solutions while enjoying the balance you deserve. Looking for a sales career that respects your personal time? This role offers not only the chance to make your mark in the internet solutions industry but also the freedom to enjoy life outside of work.With a steady day shift and supportive culture, it's a career path that values you-professionally and personally.
Job Description
As a Sales Support Specialist, you'll handle inbound calls, promote a wide range of telecom services, manage service orders, and provide real-time updates-all while helping Australian customers stay connected. This role blends sales, service, and strategy in a rewarding workday.
Job Overview
Employment type: Full-timeShift: Day shift
Work setup: Onsite - SM Megatower, Ortigas
Exciting Perks Await!- Competitive Salary Package
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- HMO coverage with free dependent upon regularization
- Day shift schedule
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- At least 1-3 years of sales experience in an AU telecommunications account is preferred
- Excellent verbal and written English communication skills
- Proven track record in personal selling and lead generation
- Previous experience in a Telco or ISP environment (a strong advantage)
- High attention to detail and commitment to customer satisfaction
- Demonstrated patience, courtesy, and professionalism under pressure
- Willingness to work extended hours when necessary
- Serving as a Sales Development Representative for Australian clients
- Promoting telecommunications services from Exetel and Superloop
- Answering inbound sales calls professionally and in line with company guidelines
- Performing service qualification checks using advanced web tools
- Handling inquiries and generating leads with a customer-centric approach
- Processing sales orders and managing service provisioning applications
- Providing timely updates on activation status and managing provisioning follow-ups
- Updating and completing all pending tasks on in-flight orders accurately
About the Client
Our client is a top-tier internet solutions provider committed to delivering high-performance connectivity to households and businesses across Australia. With innovation at the forefront, they continue to transform the digital experience for customers, offering cutting-edge telecom services and best-in-class customer support.Their passion for speed, service, and simplicity drives everything they do.
Welcome to the Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
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