IT Project Manager
Pax Asia Information Corporation Santa Ana Full-time
JOB OVERVIEW:
The IT Project Manager leads the implementation of online gaming platform technology for the companies’ clients; including igaming applications, sportsbook, payment gateways, player account management systems (PAM), and integrations with third-party providers.This role manages full lifecycle projects—ranging from vendor onboarding to system launch—ensuring regulatory compliance, security, and seamless customer experience.
QUALIFICATIONS:
- Bachelor's degree in Information Systems, Business Administration, or related field.
- 3-5+ years of IT project management, with 2+ years in online gaming or digital product delivery.
- Strong knowledge of iGaming platforms and integrations (CMS, PAM, CRM, payment, content aggregators).
- Experience with Agile and Waterfall methodologies in regulated environments.
- Well versed in JIRA, Confluence, MS Project, Smartsheet, or similar tools.
- Understanding of cybersecurity, GDPR, and responsible gaming protocols.
- Familiarity with APIs, digital wallets, geolocation services and similar digital functionality.
- Preferred certifications - PMP, Prince2, or Certified ScrumMaster.
- Excellent communication and stakeholder management.
- Proactive problem-solver with a detail-oriented mindset.
- Able to balance client satisfaction with platform limitations and project constraints.
- Comfortable working in fast-paced, delivery-driven environments
DUTIES & RESPONSIBILITIES:
- Lead planning, execution, and delivery of online gaming platform implementations and system integrations projects.
- Manage client projects involving PAM systems, KYC/AML services, payment providers, data analytics, marketing tools, and affiliate platforms.
- Serve as the primary liaison between client business units, internal development teams, and external vendors.
- Develop detailed project documentation: scope, timeline, budget, resource plans, issues and risk logs.
- Ensure compliance with iGaming regulatory requirements of the clients.
- Oversee API integrations with third-party content providers (slots, live dealers, sportsbook feeds).
- Coordinate user acceptance testing (UAT), go-live preparation, handover and post-launch support.
- Manage client and internal stakeholder expectations and regularly report on project progress and blockers.
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of the project team, managing changes, updates and reversions
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• Able to understand daily operations and done QA coaching.
• Has done 2-3 full project implementations or process migrations as a lead manager.
REQUIREMENTS:
• Customer oriented...