Santa Ana - Operations Manager

WHR Global Consulting is hiring a Full time Operations Manager role in Taguig, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱90,000 - ₱130,000 per month

OPERATIONS MANAGEMENT FOR SHARED SERVICES LOGISTICS

SETUP: Onsite, Day Shift

JOB SUMMARY

He/she maintains close collaboration and partnership with key stakeholders from region and/or local country offices towards process standardization, optimization, automation and issue resolution. This position reports to Centre Head of GBS Philippines.

QUALIFICATIONS:

• Must have at least 5 years in the supply chain and logistics industry in an international setting such as freight forwarding.
• Must have at least 3 years working experience in a shared services environment for operations.
• Strong understanding of import and export, as well as other facets of supply chain such as warehouse management, customs brokerage, and trucking services.
• Bachelor’s Degree holder.
• Must have experience managing at least 50 team members.
• Strong analytical and stakeholder management.
• Able to understand daily operations and done QA coaching.
• Has done 2-3 full project implementations or process migrations as a lead manager.

REQUIREMENTS:

• Customer oriented with ability to establish strong relationships and interact effectively with customers and stakeholders at various levels
• Excellent interpersonal, communication and presentation skills
• Above average English proficiency
• Possesses Customer Service mindset and passion for service excellence
• Ability to effectively & efficiently adopt/adapt information technology to enhance productivity and efficiency
• Good knowledge of shipping business and process
• Strategic and drives entrepreneurial mindset. Proven ability to contribute to strategic plans, transform them into projects & initiatives, prioritize and implement them.
• Process driven and process detailed. Ability to deep dive into processes and perform root cause analysis
• Proficiency in Windows and Microsoft office