[ref. f7163016] Manila - Customer service manager
Manila
Job Description
Posted on 5 June 2025
We are seeking an experienced and skilled Chinese Customer Service Manager to lead our customer service team in providing exceptional service to our Chinese-speaking clients. The ideal candidate will possess excellent leadership, communication, and problem-solving skills, as well as a strong understanding of Chinese culture.
Qualifications/Requirements- Fluent in Mandarin Chinese.
- Excellent leadership and team management skills, with the ability to motivate and develop team members.
- Strong knowledge of Chinese culture and customs, as well as customer service principles and practices
- Experience working in a multicultural environment and knowledge of Chinese customs and traditions.
- Experience in Supervisor or Managerial Position.
Work location
CITY OF MANILA, NCR, FIRST DISTRICT
Remarks- A competitive salary and benefits package.
- Opportunities for professional growth and development in a dynamic and expanding company.
- A collaborative and supportive work environment with a team of experienced customer service professionals.
Apply now
Makati, 6 km from Manila
Job Description
Posted on 2 June 2025
• CUSTOMER SERVICE MANAGER- RESPONSIBLE FOR MANAGING CUSTOMER SERVICE OPERATIONS, OVERSEEING THE TEAM OF CUSTOMER SERVICE REPRESENTATIVES, AND ENSURING HIGH-QUALITY SERVICE; PROVIDE COACHING, FEEDBACK...
BoschManila
optimization through continues improvement process activities
Qualifications
• 1 year customer service experience with Supply Chain Management
• Excellent in speaking and writing (English)
• Attention to details and accuracy
• Good interpersonal skills...
Global SME Loans Inc.Marikina, 15 km from Manila
Supervise and lead the customer service team, including hiring, training, scheduling, and performance management.
• Develop and implement effective customer service policies, procedures, and standards.
• Handle escalated customer complaints...