Customer service manager
Makati
Job Description
Posted on 2 June 2025- CUSTOMER SERVICE MANAGER- RESPONSIBLE FOR MANAGING CUSTOMER SERVICE OPERATIONS, OVERSEEING THE TEAM OF CUSTOMER SERVICE REPRESENTATIVES, AND ENSURING HIGH-QUALITY SERVICE; PROVIDE COACHING, FEEDBACK, AND PROFESSIONAL DEVELOPMENT OPPORTUNITIES TO TEAM MEMBERS AND COLLABORATE WITH CROSS-FUNCTIONAL TEAMS TO OPTIMIZE WORKFLOW AND ENHANCE CLIENT SATISFACTION; PROVIDE COACHING, FEEDBACK, AND PROFESSIONAL DEVELOPMENT OPPORTUNITIES TO TEAM MEMBERS
- Possesses at least Bachelor’s Degree in any field
- have excellent interpersonal and communication skills.
- Excellent verbal and written communication skills in Chinese/Mandarin, and English languages
- Customer service managers need to be meticulous and pay close attention to detail to ensure accuracy and efficiency.
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
NAME: ZHENG HAOADDRESS: RM. 32-I THE TRION TOWERS, 8TH AVE. COR. MCKINLEY PKWY, BGC, TAGUIG CITY
NATIONALITY: CHINESE
INTENDED PERIOD OF EMPLOYMENT: TWO (2) YEARS
NAME: ZHANG SHAOQUN
ADDRESS: NO.6, LOPEZ COURT, ROXAS BLVD, PASAY ROTONDA, PASAY CITY
NATIONALITY: CHINESE
INTENDED PERIOD OF EMPLOYMENT: THREE (3) YEARS
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