Customer Service Manager Jobs in Manila
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Search Results - Customer Service Manager Jobs in Manila
VeSyncManila
Newly Created Role | Exciting Office Set-Up Opportunity
Office Location: Makati
We are looking for a Customer Service Manager to lead and shape our customer service strategy across Southeast Asia. This role offers the unique opportunity to build...
DeltekManila
Deltek is seeking a Customer Support Manager in the Philippines. The role involves overseeing team management, daily operations, and ensuring high-quality customer interactions. The ideal candidate has 5–8 years of experience in customer service...
FAST Logistics GroupManila
The Customer Care Manager is responsible for overseeing customer service operations and ensuring exceptional client experience across logistics and supply chain services. This role manages customer relationships, resolves service concerns...
ShopeePayManila
service representatives, managing escalated concerns, optimizing support processes, and driving customer experience improvements through data-driven insights and cross-functional collaboration. This role is key to keeping customers satisfied, strengthening...
OracleManila
management in customer service set-up in a BPO/Shared Services and related industries. Must be an actual Team Lead/Manager and have direct reports and has great exposure with performance management and related tasks
• Experience in IT Service Management...
Globe Telecom, Inc.Manilaappcast.io
Globe Telecom, Inc. is seeking a Service Quality Manager for Mobile services in Manila. This role involves leading the management of service quality by monitoring network performance and identifying degradation drivers.
The ideal candidate will work...
VeSyncManila
Newly Created Role | Exciting Office Set-Up Opportunity
Office Location: Makati
We are looking for a Customer Service Manager to lead and shape our customer service strategy across Southeast Asia. This role offers the unique opportunity to build...
Customer Service Manager jobs – More cities:
American President LinesManilaappcast.io
or dispatch to the correct team for faster, higher‑quality turnaround.
• Escalations: Alert and escalated recurring pain points to the Regional Office Customer Care Manager.
• Service Level Management: Monitor and maintain SLA compliance as per contract SOP...
MayaManila
At Maya, we’re building a unified customer care platform that powers how we support millions of users across consumer and enterprise products.
We’re looking for a Platform Product Manager (IC5) to lead the design and evolution of our Customer Care...
Percepta LLCManilaappcast.io
A customer service solutions provider in the Philippines is seeking a Manager, Service Delivery to enhance customer satisfaction metrics and lead a motivated team. You will coach your associates and manage operations effectively.
The ideal candidate...
Woolworths Group InternationalManila
of call scripts and service workflows.
• Compliance and Standards: Ensure that agents adhere to company policies, procedures, and compliance regulations. Issue an incident report for quality violations. Work closely with the Customer Service Manager...
Cross Border WealthManila
the United States and Asia, we help globally mobile clients navigate the complexities of investing, tax planning, and wealth management across jurisdictions.
As the firm continues to grow its global presence, the firm is expanding and looking to hire a Customer...
RingCentralManilaappcast.io
Qualifications
• Proven leadership: 3+ years of experience directly managing a hybrid customer service or retention team in a fast‑paced environment.
• Optional customer‑facing experience: 3+ years in sales, account management, customer retention, or customer...
ProSourceManila
or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Develop documentation that effectively feeds training and change management activities...
Trip.com GroupManilajobstreet.com
Responsibilities
• Responsible for 3-4 service teams management and report to Operation Manager on overall performance and progress.
• Assist on managing all call center service related operations. Assure the attainment of both service...
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