Assistant HR Manager - Hotel

apartmentGTW Retail and Leisure Corporation placeBacolod scheduleFull-time calendar_month 

HR Assistant Manager

(Hotel/Hospitality Industry Experience Required)
Location: Boracay Island

Relocation assistance will be provided for qualified candidates.

Job Summary

The HR Assistant Manager supports the HR Head in overseeing all human resources functions within a hotel/hospitality environment, with strong involvement in pre-opening activities such as manpower planning, mass hiring, policy setup, employee engagement, and organizational readiness.

This role ensures that all HR operations are aligned with hospitality standards, labor compliance, and operational requirements prior to and after opening.

Key Responsibilities
  1. Pre-Opening Hotel HR Setup
  • Assist in establishing HR systems, policies, procedures, and operational guidelines for hotel operations
  • Support organizational structuring, manpower planning, and staffing budget alignment
  • Coordinate recruitment, onboarding, and training timelines to support opening targets
  1. Recruitment & Talent Acquisition
  • Handle end-to-end recruitment for hotel operational and administrative positions
  • Conduct sourcing, screening, interviews, and candidate endorsements
  • Coordinate job fairs, local partnerships, and mass hiring initiatives for pre-opening manpower requirements
  1. Employee Relations
  • Address employee concerns, disciplinary cases, and workplace issues professionally
  • Promote a positive hospitality-driven work culture and employee engagement
  • Ensure compliance with Philippine labor laws and company policies
  1. Training & Development
  • Support onboarding, orientation, and service culture training programs
  • Coordinate training schedules and learning initiatives prior to hotel opening
  • Assist in identifying operational and developmental training needs
  1. HR Operations & Administration
  • Maintain employee records, HR documentation, and HRIS updates
  • Coordinate payroll-related concerns, benefits administration, and timekeeping
  • Ensure compliance with government-mandated requirements (SSS, PhilHealth, Pag-IBIG, DOLE, etc.)
  1. Engagement & Culture Building
  • Assist in implementing employee engagement and team-building activities
  • Support initiatives that strengthen teamwork, accountability, and service excellence culture
Qualifications
  • Bachelor's Degree in Human Resources, Psychology, Business Administration, or related field
  • Minimum of 5 years of HR experience, preferably within the hotel, hospitality, resort, or casino industry
  • At least 2–3 years supervisory experience specifically handling HR functions and personnel management
  • Minimum of 3 years supervisory experience in HR functions and personnel management is required
  • Hotel/Hospitality industry experience is required
  • Pre-opening hotel/resort experience is highly preferred
  • Strong background in recruitment, employee relations, and HR operations
  • Knowledgeable in Philippine labor laws and HR best practices
  • Excellent communication, interpersonal, and stakeholder management skills
  • Able to thrive in a fast-paced pre-opening and operational environment
Preferred Competencies
  • Strong leadership potential and decision-making skills
  • Experience in mass hiring and manpower mobilization
  • High adaptability and problem-solving capability
  • Strong organisational and project management skills
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