Head of Key Account Management - Tech Startup | E-Commerce
Taguig
Lead, mentor, and develop the Key Account Management (KAM) team.
- Set and monitor KPIs; drive team alignment with business goals.
- Build and manage relationships with sellers, groups, and LGUs.
- Oversee seller onboarding, training, and incubation processes.
- Create and execute strategic business development campaigns.
- Provide market and seller insights to internal teams.
- Troubleshoot seller issues in collaboration with cross-functional teams.
- Analyze market trends to identify new growth opportunities.
- Develop Key Account Management plans for seller success.
- Support campaigns for newly launched products.
- Bachelor's degree holder in Business, Marketing, or related field.
- 10+ years of relevant experience; 3+ years in leadership roles.
- Strong background in startups or e-commerce preferred.
- Excellent English communication skills (verbal and written).
- Highly analytical, strategic thinker with strong business acumen.
- Proficient in MS Office and G-Suite tools.
- Passion for digital business solutions and entrepreneurship.
A fast-growing, AI-powered business platform helping entrepreneurs manage sales, payments, and shipping across digital and physical channels. Backed by top global investors, it empowers over 100,000 users and is expanding rapidly in Southeast Asia.
- Leadership role in a high-growth tech startup.
- Opportunity to drive strategic initiatives and shape market expansion.
- Collaborative, innovative, and fast-paced work environment.
- Career growth opportunities in the tech and e-commerce space.
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