VIP Host Officer (Korean speaker)

apartmentNewport World Resorts placePasay scheduleFull-time calendar_month7/24/25

JOB SUMMARY

The Host Operations Officer (Multilingual) is responsible for assisting Casino VIP guests during their visit to Newport World Resorts.

RESPONSIBILITIES

Coordinate arrangements related to gaming activities, preferences and stay of guests, ensure coordination with other departments is seamless and arrangements are facilitated accordingly.
Assist guest queries and processes relating to membership, gaming programs, promotions & events, and other related inquiries.
Facilitate guests program buy-in and settlement and other gaming account related transactions and inquiries at the Cage.
Achieve and promote a high standard of service level and professionalism through proactive engagement with guests.
Ensure tasks are executed accurately and in a timely manner.
When required, host/attend special promotion or events within or outside the property.
When required, accompany guest/s to City tours, Yacht cruises, Private Jet arrival and send off.
Rotate shifts and duties to arrival & departure assistance at the airport.

QUALIFICATIONS

Candidate must have completed at least 2 years in College; Senior High School or K-12 graduates can also be considered.
Has excellent communication and interpersonal skills. Required language is Korean.
Confident and able to deal with VIPs
Excellent analytical and critical thinking skills
Proficient in using Google Workspace
Strong interpersonal skills
Ability to build good working relationships and deal with different types of individual
Organized and has great attention to details
Focused and organized
Able to work alone and with a team
Willing to be assigned in the Philippines

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