Call center agent
Taguig
Job Description
Posted on 23 July 2025
Job Position: Intermediate Language Specialist – Korean Speaking
ROLES AND RESPONSIBILITIES- Screen electronic communications quickly and effectively using client-developed guidelines on market abuse.
- Identify and escalate potential instances of market abuse.
- Participate in the 2nd line review of cases that may potentially be escalated to the client.
- Participate in the internal Quality Assurance process.
- Liaise with client teams on escalated cases, as necessary.
- Responsibilities will be carried out in the English and Korean language.
- Advanced knowledge of MS Excel
- Experience with any Compliance / Surveillance software will be an added advantage
Qualifications/Requirements
QUALIFICATIONS AND EXPERIENCE- Fluent in Korean and English
- Excellent English communication skills
- Degree in Economics, Business, Law preferred
- Experience working as a translator or interpreter.
- Risk, Compliance or Global Markets experience is a plus.
- Previous work experience in a similar control/risk function within a business is a plus.
Work location
TAGUIG CITY, NCR, FOURTH DISTRICT
Remarks
No additional remarks
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