Assistant Regional Manager
Instalimb Solutions Philippines Inc. Cebu City Full-time
Position Overview:
The Assistant Regional Manager – Visayas & Mindanao is responsible for maximizing productivity, operational efficiency, and business performance across all Visayas & Mindanao operations except sales.
This role manages two functional teams:
- Patient Care Coordinators team – customer coordination, scheduling, follow-ups, payments, inquiries, retention, and upselling
- Digital prosthetic engineer (DPE) / Prosthetic Care Representative (PCR) field team – staff responsible for patrol execution and fittings
The Assistant Regional Manager does not provide technical or clinical instructions. All technical and prosthetic quality decisions are handled by the designated P&O operation manager.
This position focuses on people management, workflow execution, performance control, and revenue growth.
Key Responsibilities:
- Team & Productivity Management (PC & DPE)
- Operational Execution
- Customer Experience & Retention (PC)
- Business & Performance Reporting
- Compliance & Process Control
- Logistics & Workplace Standards
Qualifications Required:
- Minimum 5 years in operations or people management
- Experience managing multi-function teams (minimum 2 years supervisory)
- Bachelor’s degree in business field
- Excellent English & Visayan communication
- Proficient in Microsoft Office & Google tools
- Willingness to travel within Visayas & Mindanao
- Healthcare, field service, or sales operations experience (preferred)
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