HR Payroll and Recruitment
WAGMI Solutions Makati
Recruitment & Onboarding
- Manage end-to-end recruitment for BPO roles (voice, non-voice, technical, and support).
- Conduct virtual sourcing, screening, and interviews using online platforms.
- Coordinate digital onboarding, ensuring proper documentation and smooth integration of new hires.
- Maintain recruitment trackers and dashboards for management visibility.
- Support employer branding initiatives to attract quality candidates in a competitive market.
- Prepare and process payroll accurately and on schedule, ensuring compliance with statutory requirements.
- Reconcile payroll data with finance and operations teams, including benefits, deductions, and taxes.
- Maintain payroll systems and generate reports for management review.
- Conduct periodic audits to ensure payroll accuracy and transparency.
- Ensure HR processes are optimized for remote work, with digital accessibility of records and systems.
- Facilitate monthly or bi-monthly in-office HR activities (orientation, compliance checks, engagement programs).
- Provide HR support to remote employees, addressing queries and maintaining employee satisfaction.
- Ensure adherence to labor laws, data privacy regulations, and company policies.
- Maintain jurisdiction-neutral HR documentation for recruitment and payroll governance.
- Support audits and compliance reviews as required.
- Collaborate with operations and finance teams to align recruitment and payroll with business needs.
- Provide regular updates and reports to management on recruitment progress and payroll accuracy.
- Act as a point of contact for employee concerns related to recruitment and compensation.
- Required - 3–5 years of professional HR experience in the BPO industry, with a focus on recruitment and payroll.
- Hands-on experience in end-to-end recruitment (sourcing, screening, interviewing, onboarding) for high-volume BPO roles.
- Proven track record in payroll preparation and processing, including compliance with Philippine labor laws and government contributions (SSS, PhilHealth, Pag-IBIG, BIR).
- Experience using HRIS/ATS platforms and payroll systems in a hybrid or remote work setup.
- Preferred / Plus to Have
- Prior supervisory or team lead experience in HR operations.
- Exposure to hybrid workforce management (remote-first HR processes, digital onboarding, virtual employee engagement).
- Experience in reporting and dashboard creation for recruitment and payroll metrics.
- Familiarity with process optimization frameworks (e.g., Lean Six Sigma) for HR workflows.
- Well versed in the written and oral communication of the English Languag
- Required - Proficiency in HRIS and ATS platforms (e.g., SAP SuccessFactors, Workday, BambooHR, JobStreet, LinkedIn Recruiter).
- Strong command of payroll systems and tools for compliance with Philippine regulations (SSS, PhilHealth, Pag-IBIG, BIR).
- Advanced skills in MS Excel / Google Sheets (dashboards, conditional formatting, pivot tables, recruitment trackers). - Familiarity with digital onboarding tools and remote collaboration platforms (Zoom, MS Teams, Slack).
- Preferred / Plus to Have: Experience with recruitment analytics tools and reporting dashboards. - Knowledge of HR data visualization (Power BI, Tableau).
- Exposure to process optimization frameworks (Lean Six Sigma). - Familiarity with AI-driven recruitment solutions and automation tools.
- Required - Strong communication skills for coordinating recruitment, onboarding, and payroll across hybrid teams.
- High level of attention to detail to ensure accuracy in payroll processing and compliance.
- Organizational and time management skills to balance recruitment drives, payroll deadlines, and reporting.
- Problem-solving ability to address employee concerns and resolve HR issues quickly.
- Adaptability to manage HR operations in a hybrid work environment (remote + occasional office presence).
- Preferred / Plus to Have - Leadership and mentoring skills to guide junior HR staff or recruitment assistants.
- Negotiation and stakeholder management skills for aligning HR practices with client and management expectations.
- Emotional intelligence to build trust and maintain positive employee relations.
- Analytical mindset for interpreting recruitment and payroll data to improve processes.
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