Call center agent

placeTaguig calendar_month 

Job Description

Posted on 18 July 2025
Senior Process Executive
Job Description
  • Service Support Solution includes diagnosis, resolution and reporting of customer issues and
questions relating to the client’s paid content products.
  • In the future Tier 2 delivery may be added along with support of Google’s Business partners
  • Service channels may include inbound phone, email, chat, and potentially video conference.

Qualifications/Requirements

Qualification
  • BA or BS Degree (In lieu of degree, 4 years of relevant work experience)
  • Tech-savvy and able to troubleshoot personal devices (computers, smart phones, tablets; willing to be
trained), online streaming, transactions, applications, software & hardware issues
  • Good in Translating from English to Spanish or Spanish to English without variation.
  • Ability to learn, retain, and apply large amounts of product, procedure, policy and system information
  • Demonstrate interpersonal skills and is able to provide empathy for the User’s situation
Name of foreign national intending to apply for the position
Name: Janis Andrea Rivera Peraza
Address: Mandaluyong
Nationality: Honduran

Intended period of employment: 1 year

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

Apply now

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