Call center agent

placeTaguig calendar_month 

Job Description

Posted on 18 July 2025
Lead Product Consultant - Technical
Job Description
  • Work with Business users to understand various KPIs to be generated to integrate business needs with technical solutions.
  • Conduct Techno Functional gap analysis on the INGENIUM application to determine the data mapping requirements.
  • Prepare of Estimation and timeline for each sprint of the data mapping activities.
  • Prepare Data Mapping as per the given Data model.
  • Conduct walkthrough of the data mapping with various stakeholders and obtain the required sign offs.
  • Support technical developers during the development of applications.
  • Act as a bridge between business requirements and technical implementation team.
  • Support System Integration & User Acceptance Testing phases.
  • Track all the defects identified during the functional testing to closure.
  • Handle Change requests to the solution as per defined CR process.
  • Provide general Business intelligence and MIS support for the business team.
  • Ensure to achieve the overall productivity levels described in the RFP.
  • Support for Program management activities including regular status reporting and escalation of challenges/ risks on timely basis.

Qualifications/Requirements

Qualification
  • • Ingenium Sr. Business System Analyst
  • • Knowledge of Life Insurance and Annuities business.
  • • SQL
Name of foreign national intending to apply for the position
Name: Rajendra Kumar Sharma
Address: Makati City
Nationality: Indian

Intended period of employment: 1 year

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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Call center agent

placeTaguig
Job Description Posted on 18 July 2025 Senior Process Executive Job Description  •  Service Support Solution includes diagnosis, resolution and reporting of customer issues and questions relating to the client’s paid content products.  •  In the future...
apartmentFoundeverplaceMakati, 5 km from Taguig
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