Team Leader l Retail Account
Cognizant Technology Solutions Asia Pacific Pte. Ltd. Cebu
Job Description
Qualifications:
- Bachelor's Degree
- 3-4 years TL experience
- Willing to work in 24x7 environment
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- Good Analytical & Coordination skills are essential.
- Basic Customer service skills
- Basic understanding of Computers and Trouble shooting skills required.
- Customer service orientation and ability to work in a team
- Good interpersonal and communication skills
- Customer service orientation and ability to work in a team
- Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
- Strong keyboard skills
- Ability to perform in adverse situations
- Amenable to work onsite at Skyrise Cebu IT Park
- Amenable to work night shift
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Key...
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