Workforce Management Jobs in Quezon City
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Search Results - Workforce Management Jobs in Quezon City
E-Solutions-Quezon City
Location: QC, Taguig and Ortigas
Work Set up: Onsite
Salary Package: PHP40K to PHP45K
Job Summary:
The Workforce Management (WFM) Lead is responsible for overseeing workforce planning, forecasting, scheduling, and real-time management to ensure...
eClerx-Quezon City
Workforce Management (WFM) Team Lead Company:eClerx Location:Alabang Work Setup:Onsite Department:Workforce Management Reports To:WFM Manager / Operations LeadershipRole Overview eClerx is looking for an experiencedWorkforce Management (WFM) Team...
transcosmos Asia Philippines Inc.-Quezon City
background in Inbound, Outbound, and Non-Voice Services (knowledge on all lines of businesses is a plus)
• With at least 1-2 years experience as a Workforce Management Lead in BPO setup.
• With at least 3 years of WFM experience in a BPO or contact center...
iQor-Quezon City
with peers and those we support in the business to ensure high quality and timely completion of work requests. Update workforce management and other data bases as changes occur. Respond to management requests to produce "what if" scenarios.
Other duties...
eClerx-Quezon City
Workforce Management (WFM) Team Lead
Company: eClerx
Location: Alabang
Work Setup: Onsite
Department: Workforce Management
Reports To: WFM Manager / Operations Leadership
Role Overview
eClerx is looking for an experienced Workforce Management...
IGT Solutions-Quezon City
evaluation, and implementation of current and proposed systems and tools used for planning, scheduling, forecasting and real-time monitoring.
• Manages the staff schedules and responsibilities of workforce management team.
• Participate in the analysis...
Cognizant-Quezon City
Key Responsibilities
Team Leadership & Management
• Lead, mentor, and develop a team of workforce management professionals.
• Direct and supervise all workforce‑related activities, ensuring performance standards and delivery goals are met...
jobstreet.com -
Workforce Management jobs – More cities:
IntouchCX-Quezon City
A global leader in customer experience is seeking a Workforce Manager in Metro Manila. This role involves directing and managing the Workforce team, ensuring alignment with company goals, and fostering relationships with external partners...
appcast.io -
WNS Careers - Philippines-Quezon City
Qualifications:
• Bachelor’s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise
• At least 1 year of previous experience with data analysis
• At least 2+ year Workforce...
IntouchCX-Quezon City
about customer care, and we need your help!
We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience...
appcast.io -
Bosch Philippines-Quezon City
manual effort.
• Perform other functions related to the position.
Qualifications
• Industrial Engineering or related degree or equivalent experience
• 2-3 years' experience in WFM. Relevant industry experience
• Experience in Workforce Management tools...
Genpact-Quezon City
agreements are met. Applicants should possess excellent communication skills, relevant experience in workforce management, and strong Excel and presentation skills. This position offers opportunities for career advancement in a dynamic, tech-driven...
appcast.io -
Optum-Quezon City
call volumes, intra-day patterns, root cause analysis)
• Gather workforce metrics/data and distribute reports (e.g., call volumes, AHT, adherence, MIS reports) to applicable audiences (e.g., agents, management)
• Communicate findings of data analyses...
EXL Service Philippines, Inc.-Quezon City
Job Description:
Responsible for intra-day management processes for operations located in Alabang Philippines. To achieve business service level objectives efficiently.
Roles and Responsibilities
• Efficiently manage intra-day staffing...
IntouchCX-Quezon City
should have a degree in Business Administration and experience with workforce management systems. The ideal candidate will be detail-oriented and able to thrive in a fast-paced environment, both independently and within a team.
#J-18808-Ljbffr...
appcast.io -
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