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SagilityIloilo
with and abide to all Sagility general security and Work @ Home security policies and procedures
• Be familiar with and abide by all client security policies and procedures required to protect customer data
• Maintain the security of the home work environment...
3 similar jobs: Kalibo, Bacolod, Roxas
Sagility Philippines B.V. Branch OfficeMandaluyong
A leading customer service firm in Mandaluyong is in search of a Customer Service Representative. The role involves assisting customers with inquiries, resolving issues, and maintaining positive communication through various channels. Ideal...
SagilityQuezon City
Role
Solution Architect
Designation
Director/Sen Director
Function
Solutions
Skill
CX (Contact Centre Solutions)
Sub Skill (Preferred)
12. 14 years’ experience in Healthcare BPO Operations/Solutions within CX
Sub Skill (Mandatory)
12. 14...
SAGILITY PHILIPPINES B.V. BRANCH OFFICEIloilo
Roles & responsibilities:Monitor daily all areas of performance metrics (call handling times, service levels & quality grades) to assure that standards are met across the board referring to a database, a program or reports.Work with Operations...
SagilityQuezon City
Job description
Qualifications:
• High School Diploma or GED required, advanced degree preferred
• 2+ year Supervisory, Management, or Coaching Leadership experience
• (Training) 3+ years of Customer Service Operations experience
• (Quality)...
SagilityQuezon Cityjobstreet.com
participating in ongoing training in keeping with changing business strategies Manipulate systems and escalate issues to the appropriate personnel for final resolution Adheres to Sagility policies and procedures and maintain a positive attitude in support...
SagilityQuezon City
Role Solution Architect Designation Director/Sen Director Function Solutions Skill CX (Contact Centre Solutions)Sub Skill (Preferred) 12-14 years' experience in Healthcare BPO Operations/Solutions within CXSub Skill (Mandatory) 12-14 years'...
3 similar jobs: Makati, Cebu, Manila
SagilityQuezon City
Principal Responsibilities
• Conduct strategic analysis and testing to validate improvements in AI-generated answers.
• Partner with technology teams to test, validate, and govern knowledge platform enhancements, ensuring changes are implemented...
SagilityQuezon Cityjobstreet.com
DUTIES & RESPONSIBILITIES:
• Assist in developing ad hoc reports using Access, Pivot, Power Bi to address business needs, including creating customized reports that will aid in the day-to-day operations of the department.
• Communicate effectively...
SagilityManila
Principal Responsibilities Conduct strategicanalysis and testingto validate improvements in AI-generated answers. Partner with technology teams to test, validate, and govern knowledge platform enhancements, ensuring changes are implemented...
SagilityManila
Principal Responsibilities:
• Develop scalable role‑play scenarios and integrate them into training curricula, ensuring time efficiency and alignment with other learning materials
• Develop written and verbal learner evaluations to measure and...
Sagility Philippines B.V. Branch OfficeQuezon City
A customer service provider in Quezon City is seeking a Customer Service Representative to assist clients with their inquiries regarding products and services. The role requires strong interpersonal skills, analytical problem-solving, and the ability...
SagilityQuezon City
Principal Responsibilities:
• Develop scalable role‑play scenarios and integrate them into training curricula, ensuring time efficiency and alignment with other learning materials
• Develop written and verbal learner evaluations to measure and...
SagilityQuezon City
Principal Responsibilities: Develop scalable role‐play scenarios and integrate them into training curricula, ensuring time efficiency and alignment with other learning materials Develop written and verbal learner evaluations to measure and reinforce...
SagilityQuezon City
Job description
Qualifications:
• High School Diploma or GED required, advanced degree preferred
• 2+ year Supervisory, Management, or Coaching Leadership experience
• (Training) 3+ years of Customer Service Operations experience
• (Quality)...
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