Real Time Analyst Jobs in Manila
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Search Results - Real Time Analyst Jobs in Manila
Tata Consultancy Services-Manila-
and make sound decisions under pressure
Proven background in IT support/service desk, with specific Real-Time Analyst
experience is mandatory
Candidate should have minimum of 5+ yrs. experience as a Real-Time Analyst
Comfortable with working in night...
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Manila-
to equip them with the necessary skills for real-time queue management.Conducts training for new hires, or as required for Operations.Qualifications: At least with 6 months Real Time Analyst experience.Amenable to work in Vertis North, Quezon City Amenable...
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Concentrix-Manila-
Essential Functions/Core Responsibilities:
• Manage Real Time exceptions in a large call center environment
• Provide communication to and from Operations and other support departments for escalation of service-impacting issues
• Oversee call flow...
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IGT Solutions-Manila-
and break adherences, and agents exceeding thresholds.Ensure staffing and service levels are within acceptable range.Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.Approves discretionary...
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Manila-
and processes data for real-time performance analysis.
• Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address account performance issues.
• Manages and monitors the queue...
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Med-Metrix, LLC-Manila-appcast.io-
A healthcare analytics firm in Metro Manila is seeking a Contact Center Analyst responsible for managing workflow and ensuring service levels through real-time monitoring and staffing adjustments. Qualified applicants should have a degree, with 2...
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Cyberbacker Careers-Taguig, 12 km from Manila-
A leading remote work company in the Philippines is seeking a data-driven professional to take ownership of real-time reporting and trend analysis. The role involves generating KPI reports, ensuring data integrity, and supporting strategic decision...
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Real Time Analyst jobs – More cities:
IGT Solutions-Manila-
work state of agents, schedule and break adherences, and agents exceeding thresholds.
• Ensure staffing and service levels are within acceptable range.
• Conducts analyses and recommends solutions to real-time performance issues with the Operations...
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Concentrix-Manila-
Associate, Real Time Management Job Description: The Associate, Real Time Management is responsible for managing the intraday performance of one program or line of business within a Call Center environment.This position will utilize monitoring...
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TDCX PH Inc-Manila-foundit.com.ph-
and skillset changes) and/or issue procedural notifications based on trigger events (e.g., average handle time, volume, absenteeism, etc.)
• Assist Operations to help provide greater focus on real-time/intraday agent productivity, performance exceptions...
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Concentrix-Manila-
Sr. Representative, Real Time Management Job Description: The Sr. Representative, Real Time Management is responsible for managing the intraday performance of one program or line of business within a Call Center environment.This position...
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Firstsource-Manila-
Job Summary:
The Real-Time Analyst is responsible for monitoring and analyzing real-time performance metrics, ensuring adherence to service level agreements (SLAs) and optimizing workforce management in a fast-paced environment.
The role involves...
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Med-Metrix, LLC-Manila-appcast.io-
National Capital Region
Job Description
Posted Sunday, April 12, 2026 at 4:00 PM
Job Purpose
The Contact Center Analyst is responsible for ensuring that the contact center meets service levels by monitoring real-time staffing, work mix blending...
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Tilt Finance-Manila-appcast.io-
Join the Tilt team
At Tilt, we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond credit scores, using over 250 real-time financial signals to recognize real...
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FactSet Research Systems Inc.-Manila-appcast.io-
trusted sources that can be in the form of feeds, corporate action mails, press releases, and other reports; thereby making it available to FactSet clients in real-time and in top quality. You will report to the Team Lead and assist in meeting the team’s...
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