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ibexTagbilaran
The Trainers are responsible for planning, preparing, and delivering training to ibex customer services agents using diverse learning methodologies including classroom instruction in a learner-led environment, active classroom techniques, small...
Ibex Staffing SolutionsPhilippines
Job Details
• Role: Tier 3 Escalations Engineer
• Location: Remote
• Type of Engagement: Long term Contract (Full- time) Schedule: US Timezone - EST
Who are we?
IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote...
ibexTagbilaran
of education and experience.
Knowledge/Skills/Abilities
• Ability to support the Mission and Core Values of IBEX Global Solutions and act as a role model for these values to all employees of the Company, its vendors and clients.
• This position must be able...
IbexDavaoappcast.io
Ibex is hiring a Team Manager in Davao City, Philippines, responsible for managing and motivating a team of technical support agents. The ideal candidate will ensure that performance metrics are met, coach team members, and foster a productive work...
IBEXPhilippines
IBEX is seeking a Sr. Operations Manager based in the Philippines, responsible for leading and developing a team of Operations Managers to achieve performance targets and maintain high-quality client services. The ideal candidate will have 4+ years...
ibexQuezon Cityappcast.io
ibex in Quezon City is seeking a Sr. Operations Manager responsible for leading Operations Managers and their teams to meet and exceed client performance and quality standards.
The ideal candidate will possess strong management skills, excellent...
IBEX Global SolutionsMuntinlupajobstreet.com
and counseling.
• Administer IBEX policies and procedures to assure consistency.
• Support the Mission and Core Values of IBEX Global Solutions and act as a role model for these values to all employees with The Company.
• Coordinate, plan, and assign work...
ibexQuezon Cityappcast.io
Overview
The Sr. Operations Manager is responsible for managing performance of the Operations Managers, its team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the...
ibexTagbilaran
The Quality Analysts are responsible for providing one-on-one feedback to advisors. This position is also responsible for interfacing with peers and team managers on best practice and advisor evaluations. Participates in Client and Management...
IbexDavaoappcast.io
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
ibexCebu City
The Human Resources Manager is responsible for aligning business objectives with employees and management in the designated geographic area or site. The position serves as a consultant to management on human resource-related issues. The position...
ibexPhilippinesappcast.io
ibex is seeking a Team Manager in the Philippines to manage and motivate a team of technical support agents. This role involves achieving key performance metrics, coaching staff for skill development, and ensuring high customer service standards...
IBEX Global SolutionsMandaluyongjobstreet.com
This will be Work On Site in IBEX Shaw, Mandaluyong, and on a Night shift/shifting schedule.
The Network Service Engineer is responsible for monitoring and maintaining the client's Interconnectivity Network infrastructure to ensure minimum network...
IBEX Global SolutionsCebu Cityjobstreet.com
Overview
The Sr. Operations Manager is responsible for managing performance of the Operations Managers, its team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the...
2 similar jobs: Tagbilaran, Dumaguete
IBEX Global SolutionsMuntinlupajobstreet.com
Overview
The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning...
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