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ibex-Philippines
Overview
The Senior Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure...
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ibex-Muntinlupa
ibex in the Philippines is seeking a Real Time Analyst to monitor and balance call center service levels across programs and locations, ensuring contractual goals are met while delivering positive customer experiences and efficient operations...
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Ibex Limited-Tagbilaran
Overview
• Responsibilities
The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of...
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1 similar job: Philippines
IBEX Global Solutions (Philippines) Inc.-Parañaque
IBEX Global Solutions (Philippines) Inc. is seeking a Workforce Scheduler responsible for maintaining hiring plans, developing rolling forecasts, generating schedules, and rosters on a weekly basis to meet client metrics while balancing internal...
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ibex-Philippines
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
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IBEX Global Solutions (Philippines) Inc.-Manila
IBEX Global Solutions Philippines Inc. is seeking a WFM Administrator Tier-3 to ensure stability, integrity, and day-to-day performance of the workforce management systems for users and stakeholders.
You will provide Tier-3 technical support...
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IBEX Global Solutions-Pasig
Are you a college student looking to gain real-world experience in the Finance industry?
IBEX Global Pasig is now accepting On-the-Job Trainees (OJTs) for our Finance Department! This is your chance to work in a fast-paced, global BPO company...
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Ibex Limited-Manila
Ibex Limited in Manila is seeking a Team Manager to lead and motivate a cadre of customer support agents, ensuring professional handling of calls and achievement of service levels. The role emphasizes coaching, performance management, and effective...
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ibex-Manila
ibex in the Philippines is seeking a Real Time Analyst to monitor and balance call center service levels across programs and locations, ensuring contractual goals are met while delivering positive customer experiences and efficient operations...
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Ibex Limited-Manila
Ibex Limited in Manila seeks an Individual Tax Preparer to support U.S. federal and state tax return preparation under supervision. Prior 1040 experience and ability to organize client data are essential. Knowledge of major tax software and strong...
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IBEX Global Solutions (Philippines) Inc.-Mandaluyong
IBEX Global Solutions (Philippines) Inc. is seeking a Senior Individual Tax Preparer to prepare and review moderately complex U.S. individual income-tax returns. You will analyze source documents, identify planning or compliance issues, and coach...
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IBEX Global Solutions-Mandaluyong
This will be Work On Site in IBEX Shaw, and on a Night Shift.
Job Overview: This role involves coordinating between customers and field technicians to ensure service requests are handled efficiently, especially during evening hours. Your main...
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IBEX Global Solutions-Parañaque
Overview
The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Jamaica.
Responsibilities
• Recommending establishment of new or modified reporting methods...
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IBEX Global Solutions-Mandaluyong
This is Hybrid set-up in IBEX Shaw, Mandaluyong and on a Night Shift.
The Vendor Relationship Representative - VRR (CSR for a US Property Maintenance Solutions LOB) supports the department by facilitating, developing and contributing to effective...
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IBEX Global Solutions-Parañaque
problem-solving, time-management, and stakeholder-management skills.
• Ability to work rotating, overnight, weekend, and holiday schedules as required.
• Ability to live within 30 minutes of an ibex location and reliably support the assigned work...
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