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ibex-Tagbilaran
The Trainers are responsible for planning, preparing, and delivering training to ibex customer services agents using diverse learning methodologies including classroom instruction in a learner-led environment, active classroom techniques, small...
Ibex Staffing Solutions-Philippines
Job Details
• Role: Tier 3 Escalations Engineer
• Location: Remote
• Type of Engagement: Long term Contract (Full- time) Schedule: US Timezone - EST
Who are we?
IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote...
ibex-Tagbilaran
of education and experience.
Knowledge/Skills/Abilities
• Ability to support the Mission and Core Values of IBEX Global Solutions and act as a role model for these values to all employees of the Company, its vendors and clients.
• This position must be able...
ibex-Philippines
ibex is seeking a Team Manager in the Philippines to manage and motivate a team of technical support agents. This role involves achieving key performance metrics, coaching staff for skill development, and ensuring high customer service standards...
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IBEX-Philippines
IBEX is seeking a Sr. Operations Manager based in the Philippines, responsible for leading and developing a team of Operations Managers to achieve performance targets and maintain high-quality client services. The ideal candidate will have 4+ years...
ibex-Philippines
ibex is seeking a Director to manage client relationships and drive performance through strategic partnerships. This role involves ensuring client satisfaction, identifying growth opportunities, and leading projects from initiation to completion...
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IBEX Global Solutions-Pasig
Overview:
This position is responsible for preparing and updating accounting books, bank reconciliations, check preparation requests and other general accounting duties.
Responsibilities:
• Monitors and provides advise to vendors and employees on...
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ibex-Philippines
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
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ibex-Tagbilaran
The Quality Analysts are responsible for providing one-on-one feedback to advisors. This position is also responsible for interfacing with peers and team managers on best practice and advisor evaluations. Participates in Client and Management...
ibex-Philippines
Overview
Primary goals include managing the relationships with our client partners, ensuring globally consistent delivery, providing relevant business insight to Operations partners, delivering timely needs analysis to Training partners, calibrating...
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ibex-Cebu City
The Human Resources Manager is responsible for aligning business objectives with employees and management in the designated geographic area or site. The position serves as a consultant to management on human resource-related issues. The position...
1 similar job: Dumaguete
Ibex-Manila
Ibex is seeking a Sr. Operations Manager responsible for leading Operations Managers and their teams to provide quality services that meet client performance needs. You will ensure productivity and maintain excellent client relationships while...
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IBEX Global Solutions-Tagbilaran
Role Overview:
1. Handle incoming customer calls with professionalism and care
2. Identify needs and provide accurate, helpful solutions
3. Resolve issues efficiently while maintaining a positive tone
4. Meet quality, productivity, and call time...
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IBEX Global Solutions-Davao
RESPONSIBILITIES:
• Responsible for sourcing, screening, and evaluating qualified candidates for all external requirements
• Responsible for generating leads and a strong candidate pool to increase talent database
• Responsible for profiling...
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IBEX Global Solutions-Cebu City
The Sr. Operations Manager is responsible for managing performance of the Operations Managers, its team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of...
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