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ibexMandaluyong
Senior Operations Manager (Financial) | Shaw
ibex, Mandaluyong, National Capital Region, Philippines
Responsibilities
The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality...
IbexTagbilaranappcast.io
Overview
The Client Services Director will serve as the primary point of contact for the Client and is responsible for the successful and profitable operation of all programs assigned including management of Client expectations and goals as stated...
ibexQuezon City
Senior Operations Manager (E-Commerce) | Cyberpark, Cubao
ibex Quezon City, National Capital Region, Philippines
Responsibilities
The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives...
ibexQuezon Cityappcast.io
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
Ibex Staffing SolutionsManila
We are seeking a highly skilled AI Engineer to design and develop intelligent, adaptive systems that learn from real-world customer interactions. This role focuses on building AI‐driven agents, reinforcement learning pipelines, and continuous...
ibexQuezon Cityappcast.io
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
IBEX Global SolutionsMuntinlupajobstreet.com
as it pertains to the project plans to improve key metrics to keep IBEX meeting and exceeding headcount and SLA targets.
• Work with the recruitment and training teams to ensure timelines are met and projections are aligned as we funnel people into production...
2 similar jobs: Manila, Quezon City
ibexQuezon Cityappcast.io
A leading customer service provider is seeking a Team Manager in Quezon City. You will manage, motivate, and coordinate the activities of a technical support team to achieve performance objectives. Ideal candidates have at least 1 year of supervisory...
IBEX Global SolutionsParañaquejobstreet.com
Historical File:
• Mechanize the collection of all historical data for trending – call volume, AHT, Service Level and shrinkage factors. Trending needs to be provided down to the interval level.
• Normalize historical data for abnormal occurrences...
IbexPhilippinesappcast.io
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
IBEX Global SolutionsDavaojobstreet.com
1. Real-time Monitoring:
• Utilize specialized software tools and systems to monitor key performance indicators (KPIs) and real-time metrics to inform strategic decisions and optimize resource allocation.
• Track service levels, queue volumes, agent...
JobsAvenuePHPasig
IBEX PHILIPPINES – MASSIVE HIRING THIS 2025
NOW HIRING: Customer Service Representatives – No Experience Needed
Tired of long hours and low pay in fast-food or physical jobs?
It’s time to transition into a stable, rewarding, and growth-driven...
IBEX Global SolutionsParañaquejobstreet.com
RESPONSIBILITIES:
The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels...
JobsAvenuePHPasig
Customer Service Representative – Voice Account (Ibex Silver City Pasig)
With or Without Call Center Experience | Fast Hiring | Pasig City
Start your BPO career with one of the most trusted companies in the industry! Ibex Silver City Pasig...
JobsAvenuePHParañaque
Customer Service Representative – Semi Non-Voice Account (Ibex Parañaque)
Voice + Non-Voice | Limited Slots Only | With or Without BPO Experience
Step into a new opportunity at Ibex Parañaque! We are urgently hiring Customer Service...
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