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IBEX Global SolutionsDavaojobstreet.com
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally.
DUTIES AND...
ibexParañaque
to the project plans to improve key metrics to keep IBEX meeting and exceeding headcount and SLA targets.
• Work with the recruitment and training teams to ensure timelines are met and projections are aligned as we funnel people into production.
• Contribute...
ibexPhilippinesappcast.io
as it pertains to the project plans to improve key metrics to keep IBEX meeting and exceeding headcount and SLA targets.
• Work with the recruitment and training teams to ensure timelines are met and projections are aligned as we funnel people into production...
ibexMuntinlupa
to the project plans to improve key metrics to keep IBEX meeting and exceeding headcount and SLA targets.
• Work with the recruitment and training teams to ensure timelines are met and projections are aligned as we funnel people into production.
• Contribute...
2 similar jobs: Quezon City, Manila
ibexMuntinlupa
The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc.
• Recommending establishment of new or modified reporting methods and procedures...
2 similar jobs: Manila, Quezon City
ibexManila
or repair services need to be performed, manage a budget and create calculations to ensure operational efficiencies.ResponsibilitiesProvides full assistance to Facilities Supervisor and or Manager.Provides 24/7 Technical Support (shifting) for ibex...
Ibex Staffing SolutionsPhilippines
Role : T3/Systems Engineer
Location : Remote
Type of Engagement: Long term Contract (Full- time)
Schedule : US Timezone - EST
Who are we?
IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote and IT staffing. We...
10 similar jobs: Pasig, Manila, Taguig, Davao, Zamboanga...
ibexQuezon City
Overview
The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues...
2 similar jobs: Manila, Muntinlupa
ibexPhilippinesappcast.io
A global workforce partner is seeking a Global Workforce Strategic Partner in the Philippines. This role involves managing relationships with client workforce partners, ensuring consistent workforce management processes, and exceeding SLAs through...
Ibex Staffing SolutionsPhilippines
OVERVIEW:
Ibex Staffing Solutions is seeking a strong Development Operations Infrastructure Engineer with a strong background with infrastructure as code (IaC). Engineer would be working under very tight timelines.
SCOPE & RESPONSIBILITIES:
Must...
10 similar jobs: Quezon City, Caloocan, Antipolo, Manila, Taguig...
ibexPasigappcast.io
for ibex facilities and properties.
• Inspects all equipment including critical environment in a regular basis.
• Oversees and handles outsourced housekeeping & technical skilled staff
• Handles utilities operational and monitoring
• Responds...
ibexParañaque
Overview
The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues...
ibexManila
Overview TheQuality Analystassesses call quality to ensure that CSRs deliver their role in line with the company and client's quality values and methodology.ResponsibilitiesMonitoring of Calls – 15-30 calls per dayDaily/weekly/monthly reports and...
IbexQuezon Cityappcast.io
A leading customer engagement firm is seeking a Workforce Planner to maintain hiring plans and develop forecasts. The role requires expertise in forecasting and resource planning within a call center environment, with focus on gathering data for...
IbexDavao
OverviewThe IT Site Support Technician should possess strong pc troubleshooting, break-fix, and problem-solving skills in maximizing the uptime of the PCs, phones, agent software on the desktop, and site infrastructure for the assigned call center....
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