IBEX Jobs
1 - 14 of 14
Search Results - IBEX Jobs
ibex-Mandaluyong
Senior Operations Manager (Financial) | Shaw
ibex, Mandaluyong, National Capital Region, Philippines
Responsibilities
The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality...
ibex-Quezon City
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
appcast.io -
Ibex Staffing Solutions-Manila
We are seeking a highly skilled AI Engineer to design and develop intelligent, adaptive systems that learn from real-world customer interactions. This role focuses on building AI‐driven agents, reinforcement learning pipelines, and continuous...
Ibex-Tagbilaran
Overview
The Client Services Director will serve as the primary point of contact for the Client and is responsible for the successful and profitable operation of all programs assigned including management of Client expectations and goals as stated...
appcast.io -
IBEX Global Solutions-Muntinlupa
as it pertains to the project plans to improve key metrics to keep IBEX meeting and exceeding headcount and SLA targets.
• Work with the recruitment and training teams to ensure timelines are met and projections are aligned as we funnel people into production...
jobstreet.com -
2 similar jobs: Manila, Quezon City
ibex-Quezon City
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
appcast.io -
IBEX Global Solutions-Parañaque
Historical File:
• Mechanize the collection of all historical data for trending – call volume, AHT, Service Level and shrinkage factors. Trending needs to be provided down to the interval level.
• Normalize historical data for abnormal occurrences...
jobstreet.com -
ibex-Quezon City
A leading customer service provider is seeking a Team Manager in Quezon City. You will manage, motivate, and coordinate the activities of a technical support team to achieve performance objectives. Ideal candidates have at least 1 year of supervisory...
appcast.io -
Lewis Glanz Consulting-Taguig
Concentrix, EXL, WNS, TaskUs, Foundever, Ibex....
Ibex-Philippines
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
appcast.io -
Lewis Glanz Consulting-Taguig
Now Hiring: 30 Customer Support Process Associates FRESH GRADUATES ARE WELCOME!
(This role is not affiliated with Genpact, Teleperformance, Telus, Infosys, Concentrix, EXL, WNS, TaskUs, Foundever, or Ibex.)
Work Location: Onsite in McKinley...
IBEX Global Solutions-Davao
1. Real-time Monitoring:
• Utilize specialized software tools and systems to monitor key performance indicators (KPIs) and real-time metrics to inform strategic decisions and optimize resource allocation.
• Track service levels, queue volumes, agent...
jobstreet.com -
IBEX Global Solutions-Parañaque
RESPONSIBILITIES:
The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels...
jobstreet.com -
IBEX Global Solutions-Parañaque
Monitors real-time call volume and schedule conformance to efficiently utilize staffing resources and to meet any necessary contractual obligations
• Coordinates and manages same day and/or short term off-line event scheduling for call center...
jobstreet.com -
Don’t miss out on new job vacancies!
Create a job alert for: IBEX
It's free, and you can cancel email updates at any time