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ibexBacolod
ibex in Bacolod is looking for a Quality Analyst to evaluate support calls and provide feedback to advisors. The role involves ensuring adherence to client project standards and participating in management meetings.
The ideal candidate has a High...
ibexBacolodappcast.io
ibex is seeking a Sr. Operations Manager in Bacolod, Philippines. This role demands strong leadership and management skills, ensuring team effectiveness and client satisfaction. The ideal candidate will oversee operations managers, motivate teams...
IBEX Global Solutions (Philippines) Inc.Pasig
IBEX Global Solutions (Philippines) Inc. is seeking an Operations Manager to oversee day-to-day supervision of non-exempt teams, assign work, monitor attendance, and contribute to performance appraisals in line with policies and applicable legal...
IbexManilaappcast.io
Ibex is seeking an Assistant WFM Manager to supervise planners and real time analysts across multiple sites. You will ensure the integrity of WFM processes, drive utilization, and partner with stakeholders to align staffing with business goals...
IBEX Global Solutions (Philippines) Inc.Mandaluyong
IBEX Global Solutions (Philippines) Inc. is seeking a Network Service Engineer to monitor and maintain client interconnectivity networks, troubleshoot incidents, and coordinate with vendors to minimize downtime.
The role requires hands-on...
IbexManilaappcast.io
Ibex is seeking a Workforce Manager to supervise a WFM team responsible for workforce planning and intraday management across call queues. You will determine schedules and resources, coordinate with site leaders, and develop contingency plans during...
IBEX Global SolutionsQuezon Cityjobstreet.com
service orientation
• Ability to work on graveyard schedule or shifting schedule (whenever necessary).
• Applicants should be able to travel to any IBEX locations in PH or international....
2 similar jobs: Muntinlupa, Manila
IBEX Global Solutions (Philippines) Inc.Philippines
IBEX Global Solutions (Philippines) Inc. is seeking a Team Manager/Supervisor to lead high-performing teams in delivering exceptional customer experiences while meeting operational and business objectives.
You will oversee daily operations, coach...
ibexPhilippinesappcast.io
ibex is seeking a Global Command Center Analyst in the Philippines responsible for monitoring data center operations, providing customer support, and troubleshooting incidents. This role involves reacting to alarms, ensuring service level agreements...
ibexPasig
ibex is seeking a Sr. Operations Manager to lead team leaders and their representatives in delivering high-quality services that meet client performance and quality targets.
The role focuses on sustaining productivity, service levels, and strong...
ibexQuezon Cityappcast.io
ibex is seeking an Infrastructure Performance Consultant to diagnose, troubleshoot, and resolve performance issues across customer-managed infrastructure for InterAction deployments. You will work at the intersection of Product, Support...
IBEX Global SolutionsParañaquejobstreet.com
Overview
The Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure client...
IBEX Global SolutionsManilajobstreet.com
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally.
DUTIES AND...
2 similar jobs: Muntinlupa, Quezon City
IBEX Global SolutionsTagbilaranjobstreet.com
schedule or shifting schedule (whenever necessary).
• Applicants should be able to travel to any IBEX locations in PH or international....
2 similar jobs: Dumaguete, Cebu
IBEX Global SolutionsPasigjobstreet.com
Job Summary
The Team Manager is responsible for leading, motivating, and coordinating the day-to-day activities of a team supporting a healthcare account. This role ensures that operational objectives, service level agreements (SLAs), and key...
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