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ibex-Philippines-appcast.io-
Overview
The Senior Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure...
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IBEX Global Solutions (Philippines) Inc.-Philippines-
Overview
• Responsibilities
The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of...
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Ibex Limited-Manila-appcast.io-
Overview
The Facilities Supervisor is responsible for coordinating all aspects of the equipment and infrastructure maintenance, repair, upkeep, and general supervision to include sanitation of the assigned facility or facilities within the IBEX...
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IBEX Global Solutions (Philippines) Inc.-Philippines-
IBEX Global Solutions (Philippines) Inc. is seeking a Sr. Operations Manager to lead team leaders and their representatives, ensuring quality services and achieving performance and client goals while aligning with company policies.
The role...
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ibex-Philippines-appcast.io-
IBEX in the Philippines seeks an RTA Supervisor to lead a team of analysts responsible for workforce planning and intraday management. You will determine schedules and resources across call queues, ensuring optimal coverage and service quality...
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ibex-Muntinlupa-
ibex in the Philippines is seeking a Real Time Analyst to monitor and balance call center service levels across programs and locations, ensuring contractual goals are met while delivering positive customer experiences and efficient operations...
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IBEX Global Solutions (Philippines) Inc.-Mandaluyong-
IBEX Global Solutions (Philippines) Inc. is seeking a Senior Accountant – Revenue Accounting for the Americas region to ensure accurate revenue recognition for recurring and non-recurring services. The role requires deep ASC 606/842 expertise...
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ibex-Mandaluyong-appcast.io-
ibex in the Philippines seeks a Client Services Director to lead multiple client programs, plan scope, schedule, and budgets, and coordinate internal teams to meet client and company objectives. The role emphasizes managing client expectations...
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Ibex Limited-Manila-
Ibex Limited is seeking a Workforce Planner to maintain staffing forecasts, develop rolling plans, and generate weekly schedules that meet client metrics while balancing internal productivity goals. The role requires forecasting and intraday...
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IBEX Global Solutions (Philippines) Inc.-Davao-
IBEX Global Solutions (Philippines) Inc. in Davao City seeks a results-driven Recruitment Supervisor (Volume Hiring) to lead high-volume hiring in a fast-paced BPO environment. You will drive end-to-end hiring delivery, manage a team of recruiters...
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ibex-Pasig-
Ibex in Pasig is seeking a Team Manager to lead a technical support team and ensure service levels for our accounts. You will drive KPI attainment, coach and mentor agents, and coordinate with Site Operations on issues and escalations.
The role...
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Ibex Limited-Davao-appcast.io-
Ibex Limited in the Philippines seeks a Team Manager to guide a customer support team toward meeting service levels and campaign goals. You will direct daily operations, monitor metrics, and ensure professional call handling.
The role emphasizes...
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IBEX Global Solutions (Philippines) Inc.-Naga-
IBEX Global Solutions (Philippines) Inc. is seeking a Real Time Analyst to balance service levels across call centers and programs. The role focuses on maintaining contract-driven performance while delivering positive customer experiences.
You...
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ibex-Muntinlupa-
Hammerjack Pty Ltd in the Philippines seeks a technical account manager to be the primary liaison between Ibex and the client. You will oversee onboarding, deployment, and ongoing technical performance for contact center technology operations.
You...
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IBEX Global Solutions (Philippines) Inc.-Manila-
IBEX Global Solutions (Philippines) Inc. seeks a Compensation & Benefits Admin to ensure accurate and timely administration of employee compensation, benefits, and HR records at corporate or site level. The role collaborates with Operations, HR...
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