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ibex-Philippines
Overview
The Senior Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure...
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IBEX Global Solutions (Philippines) Inc.-Cebu City
About the role
The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing...
ibex-Philippines
Overview
• Responsibilities
The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of...
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IBEX Global Solutions (Philippines) Inc.-Dumaguete
About the role
The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing...
1 similar job: Tagbilaran
ibex-Philippines
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
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IBEX Global Solutions (Philippines) Inc.-Davao
types of qualifications do you have?
• Do you have Call Handling experience?
Information Technology Services 1,001-5,000 employees
Solutions for Global Business Needs
Delivering superior customer services for over 10 years, IBEX Global is a business...
Ibex Limited-Tagbilaran
Overview
The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled...
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1 similar job: Philippines
IBEX Global Solutions-Parañaque
of an ibex location and reliably support the assigned work arrangement.
Preferred qualifications
• Experience supporting telecommunications, technical support, broadband, cable, wireless, or other telco-related contact-center operations.
• Experience...
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Ibex Limited-Manila
Overview
The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc.
• Recommending establishment of new or modified reporting methods...
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ibex-Makati
ibex is seeking a Performance & BSC Reporting Analyst to work in a WFH setup tagged in Ibex Shaw, Mandaluyong, on a Midshift. You will manage BSC and productivity trackers, consolidating data into leadership-ready reports and dashboards using Jira...
IBEX Global Solutions-Mandaluyong
This is Work On Site in IBEX Shaw, Mandaluyong and on a Night Shift.
The Customer Care Onboarding Associate (Technical/Data Center) is responsible for ensuring a smooth and positive onboarding experience for new/existing Data Center clients...
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ibex-Quezon City
ibex is seeking a Performance & BSC Reporting Analyst to work in a WFH setup tagged in Ibex Shaw, Mandaluyong, on a Midshift. You will manage BSC and productivity trackers, consolidating data into leadership-ready reports and dashboards using Jira...
IBEX Global Solutions-Parañaque
Overview
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual...
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IBEX Global Solutions-Mandaluyong
Overview
We are seeking a Senior Individual Tax Preparer to prepare and review moderately complex U.S. individual income-tax returns under the direction of the CPA firm’s tax manager or preparer-in-charge. The Senior Tax Preparer should be able to...
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IBEX Global Solutions-Parañaque
Overview
The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by...
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