Real Time Analyst Jobs
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Search Results - Real Time Analyst Jobs
Concentrix SREV Philippines, Inc-Makati-
The Real-Time Analyst (RTA) plays a critical role in managing service level performance across various teams in a dynamic Business Process Outsourcing (BPO) environment. The RTA is responsible for monitoring workforce operations in real time...
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Manila-
to equip them with the necessary skills for real-time queue management.Conducts training for new hires, or as required for Operations.Qualifications: At least with 6 months Real Time Analyst experience.Amenable to work in Vertis North, Quezon City Amenable...
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Tata Consultancy Services-Taguig-
skills
Ability to quickly interpret data and make sound decisions under pressure
Proven background in IT support/service desk, with specific Real-Time Analyst
experience is mandatory
Candidate should have minimum of 5+ yrs. experience as a Real...
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IGT Solutions-Manila-
and break adherences, and agents exceeding thresholds.Ensure staffing and service levels are within acceptable range.Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.Approves discretionary...
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Tata Consultancy Services-Manila-
and make sound decisions under pressure
Proven background in IT support/service desk, with specific Real-Time Analyst
experience is mandatory
Candidate should have minimum of 5+ yrs. experience as a Real-Time Analyst
Comfortable with working in night...
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TaskUs-Angeles-jobstreet.com-
stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a Real Time Analyst do? You are responsible for intraday performance management and you are responsible...
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Cyberbacker Careers-Taguig-
A leading remote work company in the Philippines is seeking a data-driven professional to take ownership of real-time reporting and trend analysis. The role involves generating KPI reports, ensuring data integrity, and supporting strategic decision...
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EXL-Muntinlupa-appcast.io-
A leading operational management firm is seeking a Real Time Analyst in Muntinlupa, Philippines. The role involves monitoring and analyzing live performance metrics to meet Service Level Agreements (SLAs). Responsibilities include ensuring optimal...
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Quezon City-
and processes data for real-time performance analysis.
• Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address account performance issues.
• Manages and monitors the queue...
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Med-Metrix, LLC-Manila-appcast.io-
A healthcare analytics firm in Metro Manila is seeking a Contact Center Analyst responsible for managing workflow and ensuring service levels through real-time monitoring and staffing adjustments. Qualified applicants should have a degree, with 2...
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Concentrix-Quezon City-
Essential Functions/Core Responsibilities:
• Manage Real Time exceptions in a large call center environment
• Provide communication to and from Operations and other support departments for escalation of service-impacting issues
• Oversee call flow...
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Valor Global, Inc.-Taguig-jobstreet.com-
The role
Valor Global, Inc. is seeking a talented Real Time Analyst to join our dynamic team in Taguig City, Metro Manila. In this full-time role, you will play a crucial part in optimising our call centre operations and enhancing the overall...
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1 similar job: Biñan
Microgenesis Business Systems-Mandaluyong-
A security technology company in Metro Manila is seeking a Full-time SOC Analyst to monitor security events, conduct incident investigations, and enhance security processes. The ideal candidate will have a Bachelor's degree and at least one year...
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TDCX PH Inc-Manila-foundit.com.ph-
and skillset changes) and/or issue procedural notifications based on trigger events (e.g., average handle time, volume, absenteeism, etc.)
• Assist Operations to help provide greater focus on real-time/intraday agent productivity, performance exceptions...
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Concentrix-Manila-
Associate, Real Time Management Job Description: The Associate, Real Time Management is responsible for managing the intraday performance of one program or line of business within a Call Center environment.This position will utilize monitoring...
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