Real Time Analyst Jobs
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Recruitment Solutions Department-Cebu City
Position: WFM - Real Time Analyst
Job Summary:
The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing levels...
Sutherland Global-Cavite
us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities:
1. ..
appcast.io -
Recruitment Solutions Department-Cebu City
Job Title: Workforce Real-Time Analyst (RTA)
Job Summary:
The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing...
Sutherland Global-Tarlac
at Consultant level.
2. Extend support: Make real-time call outs on performance and staffing level to floor supervisors for appropriate action on non-adhering Consultants. Coordinate offline activities. Prepare EOD performance analysis reports.
3. Strengthen...
appcast.io -
Asia Teleservices, Inc.-Muntinlupa
WHO WE ARE
Asiatel Outsourcing is experiencing dynamic growth and is seeking skilled professionals to join our expanding FinTech operations. As part of our commitment to excellence and innovation, we're looking for a Real-Time Analyst who thrives...
jobstreet.com -
2 similar jobs: Manila, Quezon City
Tasq Staffing Solutions-Cebu City
REAL-TIME ANALYST
Work On-site in Cebu City
Shifting Schedule
Job Responsibilities:
1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource...
Sutherland Global-Quezon City
customer life cycle.
Job Description:
Leads in this role get to:
1. Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level, Abandonment %, Line Adherence, Handling Capacity, SIR.
2. ..
appcast.io -
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Recruitment Solutions Department-Muntinlupa
Job Title: Workforce Real-Time Analyst (RTA)
Job Summary:
The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing...
IBEX Global Solutions-Mandaluyong
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements...
jobstreet.com -
JK Network Services-Antipolo
COMPANY PROFILE: A trusted company the provides IT consulting on application designs
Position: Real Time Analyst
Company Industry: IT Consulting
Work Location: Antipolo
Work Schedule: Night Shift
Salary: Php 30,000 (Package)
Work Set Up...
Sutherland Global-Muntinlupa
customer life cycle.
Job Description:
Leads in this role get to:
1. Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level, Abandonment %, Line Adherence, Handling Capacity, SIR.
2. ..
appcast.io -
TDCX PH Inc-Manila
and skillset changes) and/or issue procedural notifications based on trigger events (e.g., average handle time, volume, absenteeism, etc.)
• Assist Operations to help provide greater focus on real-time/intraday agent productivity, performance exceptions...
foundit.com.ph -
Sutherland Global-Manila
customer life cycle.
Job Description:
Leads in this role get to:
1. Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level, Abandonment %, Line Adherence, Handling Capacity, SIR.
2. ..
appcast.io -
Datamatics Global Services Corp.-Cebu City
The Real-Time Analyst is responsible for managing the workforce management processes including real-time, scheduling and change management to ensure that KPIs are met. In addition, this position also serves as the central point of contact...
mynimo.com -
Go-Get Data Consultancy-Cebu City
liaison between analytics, marketing, and senior management to drive data-driven strategies.
Process Improvement & Automation: Develop and automate reporting systems for efficient data tracking and real-time insights.
Optimize social media listening...
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