Real Time Analyst Jobs
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IntouchCX-Manila
About the Job
We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding...
IntouchCX-Manila
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA...
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MicroSourcing International-Cagayan de Oro
MicroSourcing in the Philippines invites you to join as a Real Time Analyst. Onsite night shift at SM CDO, Cagayan De Oro City, you will monitor queues across channels, manage SLAs and adjust agent assignments to protect service levels.
You...
IntouchCX-Muntinlupa
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA...
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EmpireOne-Bago
EmpireOne Job Description
Job Summary: The TOG RTA Team Lead is responsible for overseeing a team of Real-Time Analysts focused on optimizing intraday service delivery. This role ensures the account hits key performance indicators (such as Reported...
IntouchCX-Quezon City
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA...
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Helpware Inc.-Taguig
Position Overview The Real-Time Analyst is responsible for maintaining optimal service levels across all Operations accounts through active real-time queue management. This role serves as the central point of contact for all real‐time updates...
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IntouchCX-Manila
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA...
2 similar jobs: Quezon City, Muntinlupa
Gratitude Philippines-Quezon City
Level:
3. 5 years of experience in a real-time analyst or workforce management role.
Skills and Competencies:
Proficiency in workforce management software and Microsoft Excel.
Qualities and Traits:
Strong analytical skills, attention to detail...
Foundever-Makati
This position assists with long range planning and on-going analysis of real time performance and the determination of alternative plans when necessary. Under general supervision, collect, evaluate, and prepare reports and/or other complex...
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Ubiquity-Iloilo
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Real Time Analyst, you’ll embody this mantra every day, delivering exceptional service...
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Full Potential BPO Inc.-Manila
Full Potential Solutions is seeking a highly analytical Real-Time Analyst to join our Workforce Management team in Manila. You will monitor real-time queues, adjust schedules, and report key KPIs to drive efficiency and superior customer experience...
TASQ Staffing Solutions-Muntinlupa
About the job Workforce Real Time Analyst (Alabang)
About the job WFM RTA (Alabang) | Onsite
Requirements:
• 1 year minimum experience in Workforce Management
• Candidate must possess at least a bachelor's/college degree.
• Excellent skills...
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ING-Manila
Real-Time Workforce Analyst
Keep our customer operations one step ahead
At ING, we believe people should spend less time dealing with friction and more time focusing on what matters to them. Behind every great customer experience is a team making...
Gratitude Jobs Ahead HR Inc-Makati
Gratitude Jobs Ahead HR Inc is hiring a Real-Time Analyst (RTA) to monitor real-time operations in a Philippine BPO setting. The role requires at least 1 year of WFM/RTA experience and proficiency in MS Excel and WFM tools.
The candidate must...
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