Real Time Analyst Jobs
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Search Results - Real Time Analyst Jobs
Sutherland Global-Cavite
us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities:
1. ..
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Sutherland Global-Olongapo
Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as a
Real Time Analyst.
We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have...
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2 similar jobs: Tarlac, San Jose del Monte
Sutherland Global-Tarlac
at Consultant level.
2. Extend support: Make real-time call outs on performance and staffing level to floor supervisors for appropriate action on non-adhering Consultants. Coordinate offline activities. Prepare EOD performance analysis reports.
3. Strengthen...
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Sutherland Global-Taguig
customer life cycle.
Job Description:
Leads in this role get to:
Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level, Abandonment %, Line Adherence, Handling Capacity, SIR.
Monitor...
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TSA Group-Pasay
Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The Real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up...
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Sutherland Global-Quezon City
customer life cycle.
Job Description:
Leads in this role get to:
1. Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level, Abandonment %, Line Adherence, Handling Capacity, SIR.
2. ..
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2 similar jobs: Muntinlupa, Manila
TASQ Staffing Solutions-Cebu City
in Excel (must be able to use effectively) […]
Real-Time Monitoring: Continuously oversee call/chat volumes, agent availability, service levels, and other KPIs using real-time monitoring systems.
Staffing and Scheduling: Adjust agent schedules, reallocate...
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View Real Time Analyst jobs in:
Yngen Datacom Corp.-San Pedro
management, agent communication, internal documents)
Job Qualification:
• 1-2 years as Real-Time Analyst in a BPO setup
• Demonstrate experience with Google sheets (eg: creating spreadsheets, v-lookups, index/match, pivot, etc)
• Strong people focus Can...
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jobstreet.com -
TDCX PH Inc-Manila
and skillset changes) and/or issue procedural notifications based on trigger events (e.g., average handle time, volume, absenteeism, etc.)
• Assist Operations to help provide greater focus on real-time/intraday agent productivity, performance exceptions...
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foundit.com.ph -
Cardinal Health-Taguig
measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.
Qualifications
• Bachelors degree required
• Minimum of 2 years solid experience in Workforce (Real Time Analysis)
• Strong communication skills...
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TransPerfect-Makati
As a WFM Analyst you will use analysis, time management, and problem-solving skills to manage real time volume. The position requires a high-level of critical decision-making capabilities and strong communication skills to interact with multiple departments...
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CyberbackerCareers-Philippines
for data collection, cleanup, maintenance, analysis, and validation for organization-wide data.
Responsibilities
• Accountable for real-time reporting and diagnosing trends on key performance metrics.
• Generating daily to weekly and monthly to yearly KPI...
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Majorel-Angeles
a team of 3 – 5 report analysts.
Analyze past volume and staffing patterns and will implement based on the forecast provided by the client staff the Service Center to ensure service goals are met.
Oversee all Real-Time and Intra-Day activities to ensure...
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RemoteVA-Philippines
Collaborate with the trading team to provide real-time analysis and support trading decisions
• Stay updated with financial news, market events, and regulatory changes that may impact trading strategies and risk management
Qualifications :
• Bachelor’s...
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Premier BPO Inc.-Quezon City
also provide marketing and sales support capabilities to our customers so they can capture a larger pie of their target market.
Responsibilities:
• Monitor real-time contact center activities and make necessary adjustments to optimize performance...
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