Sales Support I Work from Office
We’re Hiring: Sales Support!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a Sales Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Sales SupportWork Arrangement: Work from Office
Location: Angeles (Pampanga)
Schedule: Mid Shift, Morning Shift, Night Shift
Job Description:
The Sales Support role assists the sales team by managing administrative tasks, organizing leads, coordinating schedules, and ensuring that sales processes run smoothly. This role focuses on maintaining accurate records, supporting follow-ups, and helping sales agents stay organized and efficient.The Sales Support team member plays a key role in ensuring consistent communication, proper CRM management, and smooth coordination between customers and the sales team.
Key Responsibilities:
- Organize and manage incoming leads within the CRM system
- Assist the sales team by preparing lead lists, tracking inquiries, and updating customer information
- Coordinate schedules, consultations, and booking availability for sales agents
- Support follow-ups with potential clients to maintain engagement and assist the sales pipeline
- Maintain accurate CRM records including lead status, notes, and booking updates
- Prepare basic reports on leads, conversions, and sales activities
- Ensure smooth communication between the sales team and other internal departments
- Monitor inquiries and ensure timely responses when required
- Utilize AI assistants and workflow automation tools to improve operational efficiency
Qualifications and requirements:
- Diploma or Bachelor’s degree in Business Administration, Management, Marketing, or a related field preferred
- 1–2 years of experience in administrative support, sales support, or customer service roles
- Experience working with CRM systems or customer management platforms is an advantage
- Familiarity with scheduling tools, calendars, and digital communication platforms
- Strong computer literacy including spreadsheets, documents, and online systems
- Experience supporting sales teams or working in service-based industries is a plus
- Strong written and spoken English; additional languages are an advantage
Requirements:
- Strong organizational and administrative skills
- High attention to detail and accuracy in data entry and reporting
- Ability to manage multiple tasks and priorities efficiently
- Good communication skills for coordinating with team members and customers
- Ability to support multiple sales agents simultaneously
- Comfortable working with CRM systems, scheduling tools, and digital platforms
- Office-based availability for daily operational support
- Adaptable to AI assistants and workflow automation tools
- Reliable, proactive, and able to work well within a team environment
Perks & Benefits (Work From Office/Hybrid):
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Up to 24 leave credits per year
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.