Account Manager

Job Title: Account Manager

Location

Pasig City, Metro Manila (On-site / Hybrid)

Employment Type

Full-Time

Job Overview

We are seeking a strategic and client-focused Account Manager to oversee and grow relationships with our key partners, including suppliers, corporate clients, and franchisees. The Account Manager will be responsible for ensuring client satisfaction, maximizing account value, and identifying opportunities for upselling and cross-selling.

This role is critical in strengthening the BidaBoss ecosystem by fostering long-term partnerships and driving sustainable revenue growth.

• Serve as the primary point of contact for assigned key accounts.
• Build and maintain strong, long-term relationships with suppliers, corporate clients, and franchise partners.
• Ensure seamless onboarding and continuous engagement of clients within the BidaBoss ecosystem.
• Monitor account performance and provide strategic recommendations for growth.
• Identify and execute upselling and cross-selling opportunities.
• Conduct regular business reviews and performance meetings with clients.
• Collaborate with internal teams (Sales, Marketing, Operations, Finance, and Product) to address client needs.
• Resolve client concerns promptly and maintain high levels of customer satisfaction.
• Prepare account plans, forecasts, and performance reports.
• Ensure compliance with contractual agreements and service standards.
• Track and manage account metrics using CRM systems.

• Bachelor’s degree in Business Administration, Marketing, Entrepreneurship, or any related field.
• At least 2–4 years of experience in account management, sales, customer success, or business development.
• Proven track record of managing and growing client accounts.
• Strong communication, negotiation, and presentation skills.
• Excellent interpersonal and relationship-building abilities.
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to manage multiple accounts simultaneously.
• Customer-centric mindset with a focus on retention and growth.
• Proficiency in Microsoft Office and CRM tools is an advantage.
• Willing to conduct client visits and attend meetings when necessary.

• Client Relationship Management
• Account Growth & Retention
• Strategic Planning
• Communication & Negotiation
• Problem Solving & Conflict Resolution
• Data Analysis & Reporting
• Customer Success Orientation

• Competitive base salary
• Attractive performance-based incentives and commissions
• Transportation and communication allowances
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Health and wellness benefits (if applicable)
• Training and professional development opportunities
• Clear career progression to Senior Account Manager or Key Account Manager roles
• Opportunity to work in a fast-growing Filipino technology company

• Client retention rate
• Revenue growth from assigned accounts
• Upsell and cross-sell conversion rates
• Customer satisfaction (CSAT) or Net Promoter Score (NPS)
• Onboarding and activation rates
• Response and resolution time for client concerns

• Be part of a rapidly expanding community commerce platform in the Philippines.
• Play a key role in strengthening strategic partnerships and driving sustainable growth.
• Work in a collaborative and mission-driven environment.
• Enjoy unlimited earning potential through commissions and incentives.
• Contribute to empowering local entrepreneurs and businesses nationwide.

How to Apply

• [email protected]
• Subject Line: Application – Account Manager