Recruitment Manager/Account Manager

apartmentLewis Personnel Management placeMakati scheduleFull-time calendar_month 

Job Summary

The Account Manager is responsible for maintaining strong relationships with clients and internal stakeholders. This role ensures excellent account management, client satisfaction, and support for business growth.

Key Responsibilities

Account Management
  • Serve as the main point of contact for assigned clients/accounts.
  • Understand client hiring needs and business objectives.
  • Provide regular updates on recruitment progress.
  • Build and maintain strong client relationships.
  • Address client concerns and resolve issues promptly.
  • Ensure service-level agreements (SLAs) are met.
Team Leadership
  • Lead, coach, and mentor recruitment staff.
  • Set performance targets and monitor KPIs.
  • Conduct regular team meetings and evaluations.
  • Support training and professional development.
Reporting and Analysis
  • Prepare recruitment and account performance reports.
  • Analyze hiring trends and recommend improvements.
  • Track time-to-hire, cost-per-hire, and quality metrics.
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