Customer Support Representative
Philweb Pasig Full-time
Reports To
Customer Support Assistant Manager
Job Summary
The Customer Service Representative (CSR) is responsible for handling all kinds of customer inquiries, complaints, requests and follow-up.
Key Responsibilities- Answer customer inquiries, complaints and requests at first contact following standard operating procedures.
- Coordinates with appropriate support groups for concerns not handled at first level.
- Assists in customer call out.
- Conducts standard and appropriate escalations.
- Assists on admin work.
- Confirms customer satisfaction for resolved concerns.
- Provides feedback to customers through call out.
- Ensure all customer concerns are resolved.
- College graduate of any four-year course, preferably IT.
- Front line exposure is a plus.
Benefits
Health insurance, life insurance, paid time off, and opportunities for professional development.
Job Type: Full-timePay: Php16,500.00 - Php20,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Work Location: In person
STACKphPasig
NOW HIRING!!!
Customer Service Representative (90% Non-Voice | 10% Voice Account)
• Work Setup: Onsite – Bridgetowne, Pasig
?️ Application Process: Virtual (until Job Offer)
• Schedule: Shifting Schedule
Qualifications:
• Associate or College...
Pan-Asia Resources Pte LtdTaguig, 6 km from Pasig
Job Description
We are looking for a Customer Service Representative to handle financial accounts and provide excellent customer support.
Qualifications:
• At least 2nd-year undergraduate in college
• Minimum of 6 months CSR experience...
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