Director of Operations - ref. a97543203
Locations: 2F Oakridge I.T. Center 1, Oakridge Business Park, 880 A.S. Fortuna St., Banilad Mandaue City, Philippines
About Us: Clinica Prime Cebu Inc. is a leading healthcare provider in Cebu, committed to delivering high-quality medical services to our community. Our clinic is equipped with state-of-the-art technology and staffed by a dedicated team of professionals who prioritize patient care and excellence in healthcare services.
Job Description: The Director of Operations at CPCI will play a pivotal role in overseeing the overall day-to-day operations of all CPCI clinics and mobile clinics as well as in leading project management and quality assurance, ensuring the delivery of high-quality healthcare services while maintaining a focus on patient satisfaction, safety, and financial efficiency.His leadership is instrumental in fostering a collaborative environment, driving excellence in customer service, and achieving business objectives.
Key Responsibilities:
Clinical Operations:
- Oversee day-to-day operations of all clinics including mobile, ensuring all clinical services meet high standards of care and patient satisfaction.
- Develop and implement operational policies and procedures to enhance efficiency and effectiveness.
Project Management:
- Lead and manage clinical projects from inception to completion.
- Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.
Quality Assurance:
- Develop and implement quality assurance programs to ensure compliance with healthcare standards and regulations.
- Conduct regular quality audits and address any non-compliance issues.
- Implement continuous improvement initiatives to enhance service quality and patient outcomes.
- Lead, mentor, and develop a team of clinical and operational staff, and foster a culture of excellence, collaboration, and continuous improvement.
- Develop and manage departmental budgets, ensuring financial sustainability and cost-effectiveness.
Strategic Planning:
- Contribute to the strategic planning process, aligning clinical operations with the company's goals and objectives.
- Identify opportunities for growth and expansion of clinical services.
- Stay abreast of industry trends, best practices, and regulatory changes to ensure the company remains competitive and compliant.
Other Functions:
- Perform such other tasks and duties that may be assigned in accordance with the needs of the Company
Qualifications:
- Bachelor’s degree in healthcare administration, Business Administration, or related field (Master's Degree preferred).
- Minimum of 10 years of experience in healthcare management, with at least 5 years in a leadership role.
- Strong understanding of clinic operations, including scheduling, billing, and regulatory compliance.
- Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
- Proven leadership abilities, with a track record of building and motivating high-performing teams.
- Knowledge of healthcare laws, regulations, and accreditation standards.
- Proficiency in computer applications and electronic health record (EHR) systems.
What We Offer:
- Competitive salary commensurate with experience.
- Generous leave credits upon regularization, including Birthday Leave (even during the probationary period).
- Opportunities for career growth and development within the organization.
- Mandated government benefits
- HMO coverage from Day 1, plus with Clinic Perks.
Join Clinica Prime Cebu Inc. and be part of a team that makes a significant impact on patient care. We look forward to welcoming you to our dedicated healthcare family.
Important Note: Only candidates who pass the initial screening stage will be considered.