Collections Analyst

From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Your Responsibilities:

• Basic collection activities (contacting customers regarding past due receivables, maintaining notes and comments, researching past due items).
• Negotiate basic payment plans with customers.
• Identify and research disputes and deductions – work with appropriate ADM teams to confirm and resolve open items for customers.
• Active presentations and participation in meetings with commercial and sales teams, customers, and credit managers.
• Creation of basic reports regarding overdue receivables.
• Analysis of reports and dashboards to identify key focus areas and customers.
• Identify creative solutions to problems that are causing past dues or preventing customers from paying their invoices.
• Clear understanding of ADM’s business, internal credit and collection processes, and overall end to end impacts of actions on other ADM teams.
• Ability to understand and apply ADM policies to daily work.
• Ability to function independently in a fast-paced environment, juggling multiple competing priorities.

Your Profile:

• Bachelor’s degree in business, finance or accounting is a plus.
• Ability to effectively communicate with customers and all levels of the ADM organization.
• Ability to function in a challenging environment with multiple changing and competing priorities while meeting time sensitive deadlines.
• Strong analytical and problem-solving skills with ability to formulate effective solutions.
• Experience with or knowledge of systems used by ADM is a plus.
• Microsoft Office experience preferred (Excel, Pivot Tables, Access queries, etc)
• GetPaid, IBM, JD Edwards, Agris, etc.
• Dependable and desire to learn with a positive attitude.
• Work experience in collection areas beyond Animal Nutrition that could be beneficial.