Contract Administrator | Hybrid - San Jose del Monte

We’re Hiring: Contract Administrator!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Attach this together with your updated CV to become a priority applicant!

Schedule: Morning shift

Key Responsibilities:

Business Development (BD) Contracts:

• Initiate and manage renewal contract discussions based on PM guidance.
• Prepare and send Employer Engagement Forms and Terms & Conditions (T&Cs).
• Respond to contract-related employer queries (Take-up Rate, T&Cs, etc.).
• Track and follow up employer-signed contracts; update stakeholders.
• Check and send old contract versions when requested.
• Lodge new and renewal contracts in SharePoint Contract Manager.
• Manage contract status (Pending, Approved, Activated, Expired).
• Monitor and update various trackers
• Update CRM systems (Freshsales) to track contract pipeline progress.
• Support monthly BD contract meetings and prepare meeting minutes.
• Provide EOM reports and ongoing contract renewal reports to PM Team and Leadership.

Network Development (ND) Contracts :

• Prepare Contract Checklist + Engagement Form + T&Cs based on facility needs (renewals, management changes, pricing).
• Liaise with DoA/FP Signatories for approvals and co-signatures.
• Manage ND Freshdesk tickets and respond to contract-related facility queries.
• Ensure updated and accurate info in the Register File
• Coordinate with Facility Support and Finance/Accounts for contract-related updates.
• Maintain SharePoint for ND contracts, including version history and subfolders.
• Update Freshsales pipeline for ND facility statuses.
• Implement template changes in Engagement Forms upon ANZ ND Mgr's instructions.

General & Shared Duties:

• Maintain accurate SharePoint folders for each employer/facility.
• Draft and update precedent clauses for contract consistency.
• Convert and archive documents (e.g., Word to PDF).
• Assist with cross-functional communications between BD, ND, and support teams.
• Monitor Freshdesk & Outlook for requests, reminders, and escalations.

Qualification and requirements:

Competencies/Skills:

• Proven ability to draft and manage contracts aligned with business requirements.
• High attention to detail and accuracy in reviewing legal and commercial documents.
• Strong written and verbal communication skills, with the ability to effectively liaise across departments and with external stakeholders.
• Skilled in time management and multitasking, handling multiple priorities and deadlines independently or as part of a team.
• Strong organizational skills, particularly in maintaining accurate records, reports, and document control systems.
• Proficient in Microsoft Office Suite (Word, Excel, PDF), with advanced working knowledge of SharePoint, Freshdesk, Freshsales, and other CRM tools.
• Familiarity with contract terminology, standard legal clauses, and commercial agreements.

Non-negotiable skills & requirements:

Qualities:

• Minimum of 1–2 years' experience in contract administration, legal operations, or compliance support, preferably within an outsourced, BPO, or remote work setting.
• Previous experience in a similar contract administration role supporting cross-functional teams.
• Results-oriented with a strong drive to succeed, both independently and as part of a high-performing team.
• Demonstrated ability to build and maintain effective relationships across all levels of the organization and with external stakeholders.
• Energetic, reliable, and honest, with a strong sense of accountability and integrity.
• Committed to maintaining confidentiality and upholding professional standards.
• Knowledge of the Australian corporate environment or health & fitness industry is an advantage.

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**